Sales Support Associate - HOLT Truck Centers

Description

Essential Functions

• Models HOLT’s Values-Based Leadership (VBL) and supports internal and external customers, including sales representatives, throughout new and used truck and trailer transactions
• Manages inventory setup, including running daily manufacturer invoice reports, importing invoices/MSOs, creating stock numbers and inventory records in HOLT CRM, reviewing daily orders, and preparing unit jackets
• Maintains accurate and audit-ready deal documentation, organizing and verifying paperwork, gathering required documents, and scanning completed files into eManager
• Supports DMV and regulatory processes, including title and registration transfers, trips to the DMV when needed, staying current on requirements, and processing Vehicle Inventory Tax (VIT) for all locations
• Monitors license plate inventory, verifies availability across locations, and submits reorder requests as needed
• Performs administrative tasks, including filing, shipping documents via FedEx, supporting general office processes, and other administrative duties as assigned
• Demonstrates professionalism, maintaining punctual attendance, adhering to safety and company policies, and performing other duties as assigned

Knowledge, Skills, and Abilities

• Basic to intermediate knowledge of business accounting principles
• Intermediate knowledge of Microsoft Office products (Word, Excel, Outlook, etc.); Ability to learn DBSi, CDK, Procede, eManager, and manufacturer portals
• Strong attention to detail and data entry accuracy
• Exceptional organizational, time management, and multi-tasking skills
• Self-starter with the ability to work independently in a fast-paced environment

Requirements

• High school diploma or equivalent required
• 2 years’ administrative or dealership experience preferred

• None

• Up to 5% of travel may be expected

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.  
• This role frequently communicates with others, must be able to exchange accurate information in these situations 
• Occasionally moves materials or equipment weighing up to 10 lbs. 
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina 
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work 

• Regularly works indoors in environmentally controlled conditions 
• Occasionally, works outdoors and may be exposed to extreme weather conditions that include inclement weather, heat, cold, and humidity 
• Frequently works at fast pace with unscheduled interruptions