Sales Supervisor - Central Valley, NY

Job Description

Paul Smith is one of Britain's leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it's a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, 'classic with a twist' remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.We have an opportunity for someone to join our team based in Central Valley, NY at our Woodbury Commons Shop as a Sales Supervisor, on a full-time basis. This role will give full support to the Management team in a supervisory capacity, with an emphasis on driving sales and performance in RTW, Shoes, and Accessories. To participate in the running of the shop in cooperation with the Shop Manager.What you'll be doingTo be aware of and to maintain and increase sales throughout the year and achieve set financial targets.To effectively sell Paul Smith products and meet monthly and seasonal sales goals.To promote private shopping and wardrobe consultation.To ensure a high level of customer service is maintained at all times.To ascertain client information and ensure that customer service records are up to date in the CRM system.To assist the Shop Manager and ensure in their absence, that the shop has the correct levels of stock and that the shop is merchandised to the Company's desired standard.To assist the Management Team, Sales Associates, and Clients on the shop floor in all matters related to tailoring and alterations, and to help maintain the shop's alterations log book.To ensure that the shop is opened and securely locked and alarmed in the absence of senior management as required.To have a full understanding of the Company's disciplinary procedures and policies as stated in the Employee Handbook along with Health and Safety Guidelines.To monitor any stock or till discrepancies and to take the necessary action with the Shop Manager.Accurately process Point of Sale transactionsTo have full product knowledge and to ensure that staff receive relevant seasonal product training.To ensure that housekeeping standards are maintained on a daily basis.To assist in any stock, merchandise and housekeeping related duties as requested by the management team. This may include duties such as shop merchandising and up-keep, inventory and stock takes, receiving deliveries, the ticketing of merchandise and any other duties as outlined by the management team.Any other related duties as outlined from time to time by the Shop Manager.Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere Who you areMinimum 2+ years' experience of retail selling in luxury fashionExperience in providing excellent customer serviceAbility to work towards weekly sales goalsExcellent verbal and written communication skillsPassion for style, fashion and the Paul Smith BrandInterest and knowledge of current trends in music arts and cultureFlexible and reliableGood team member, helpful, approachable and trustworthyWhy you'll love working with usWorking at Paul Smith means being part of a brand that celebrates creativity, individuality and authenticity. Even though we are a global business, we've stayed true to who we are at heart. Our offices and shops remain welcoming and inclusive spaces built around collaboration, where we encourage our people to be themselves, reach their full potential, and play a part in creating something truly unique.What is in it for you:This role will be paid an hourly base $20 - $24, commensurate with experience + commission eligible.A generous Clothing AllowanceDiscount on Paul Smith goodsMedical, dental, and vision insurance plans are available through TriNet for the team member plus their spouse, children, or whole family, with generous employer contribution. Pet Insurance and other ancillary benefits available within our comprehensive package offerings!401k with a 3% match10 company holidays and generous PTO planAt Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognized and valued.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.