Sales Supervisor Bal Harbour

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is

looking for a passionate and people-focused Sales Supervisor to join its store leadership team. The Sales Supervisor supports Vilebrequin store management with sales generation, operations, and compliance with company procedures. This position is onsite at the specified location and will report to the Store Manager.

YOUR IMPACT

Create a Welcoming Environment

• Immediately welcome customers and proactively offer assistance.
• Provide a dynamic service presence to each location.
• Skilled at asking appropriate questions to identify a customer's needs in order to effectively provide them with guidance.
• Knowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area.
• Help foster a welcoming, fun, encouraging, and energetic customer environment.
• Create a positive work environment through collaboration.

Elevate the Shopping Experience

• Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin's selling ceremony.
• Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
• Study and communicate collection details while assisting clients.
• Ensure the customer wish list is always current with customers being notified when product arrives.
• Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
• Adhere to all corporate customer service policies.
• Demonstrate effective communication with customers, coworkers, and managers.
• Maintain adequate sales floor supervision.

Lead by Example

• Motivate team to achieve sales goals.
• Observe and coach in the moment.
• Ensure team demonstrates expert product knowledge to clients.
• Address and resolve customer concerns according to company philosophy and standards.
• Uphold luxury clienteling standards to provide the best customer experience.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years ofstore leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Motivating and coaching teams
• Results-Driven
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurialspirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality (go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; "win-together" mentality
• Ability to work autonomously
• Displaysstrong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends and holidays