Sales & Service Enablement Analyst

Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams. Sales & Service Enablement Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.

Job Title: Sales & Service Enablement Analyst
Job Location: Remote
Job Duration: 12 Months Contract

Position Overview:
Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams.

Key Responsibilities
Sales & Service Enablement

• Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.
• Maintain version-controlled enablement content.
• Product Release Readiness
• Coordinate launch readiness across Product, Engineering, Marketing and Service.
• Develop release communication plans.

Training & Knowledge Management

• Create training for sales and service teams.
• Maintain centralized knowledge repositories.
• Communication & Change Management
• Translate technical updates into customer-friendly messaging.
• Support product adoption initiatives.
• Adoption & Metrics
• Track training completion and adoption metrics.
• Support post-launch reviews.