Budgeting, Caterpillar Equipment, Communication Skills, Construction Equipment, Corporate Communications, Customer Satisfaction, Customer Support/Service, Data Cleaning, Database Administration, Develop and Maintain Customers, Documentation, Equipment Rentals, Finance, Market Share, Meet Sales Quota, Needs Assessment, Pricing, Pumps, Rentals, Retail, Retail Sales, Sales, Sales Closing Skills, Sales Management, Sales Support, Time Management, Vehicle Fleets
LOCATION
Flint, MI
POSTED
30+ days ago
Sales - Retail Sales Rep
Location: Flint, MI, United States
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Description
Position Summary
This position will provide a strong presence and work to facilitate the MacAllister "pull strategy" at all retail facilities for all new, used, and rental customer equipment needs. In addition to supporting the branch with equipment sales and rental, this role would act as a customer support representative.
Primary Responsibilities:
Represent the company through a customer base within an assigned geographic area, including existing and new clients. The range of equipment includes all Cat BCP Products (what we currently call CCE + BCP Core), Used Equipment, and Work Tools
Responsible for handling all walk-in inquiries related to BCP, Used, or Work Tool equipment sales and supporting the enterprise. This includes identifying and qualifying customer needs, building relationships as the main point of contact, presenting pricing, finance options, and possible solutions. As well as closing sales where possible, or transferring leads to other sales reps or managers
Ensure all customer needs for enterprise (i.e., Parts, Service, Pump & Shoring, Sitech, Ag, Rental, etc) are supported and managed to the customers' satisfaction utilizing Company systems. The responsibilities include maintaining clean customer databases, customer fleet information, proactively communicating company offers relevant to the assigned database via telephone, email, and other means
Work closely with HE Sales Development Manager, the CCE Sales Manager, and the Rental Services Branch Manager regarding sales budgets, unit objectives, and balancing market share with sales profit
Meet assigned sales objectives
Maintain an accurate account database and machine population
Support all BCP, Used, and Work Tools activity in the assigned territory with quotes and necessary back-up as needed for the sales activity of those products
Interface with other MacAllister sales and service personnel in a team-based approach, assisting others as needed to achieve sales goals and "make it happen".
Respond to sales support staff requests and requirements in a timely manner, understanding the importance of each individual contribution to the team's overall success
Conduct a machine presentation/demonstration at the store
Responsible for the timely completion of all necessary company documentation as well as any other general reporting requirements, as required by the Company
Supervisory Responsibilities:
No formal responsibility for supervising others
Required:
Bachelor's degree
2 years or more of experience in construction equipment, preferably Caterpillar equipment
Knowledge of Caterpillar products
Occasional Day Travel (0-25%); Occasional Night Travel (0-25%)
Preferred:
Bachelor's Degree with a business related concentration
5 years or more of experience in Caterpillar construction equipment sales
Experience working with municipalities
Knowledge of full range of products (Caterpillar, etc.)
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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About the Company
M
MacAllister Machinery Company Inc
MacAllister Machinery Co is the Caterpillar dealership for 68 of the 92 counties in Indiana with 16 locations across the state. Founded in 1945, we are a family owned company that offers a variety of products and services to meet our customers’ needs. Our company values focus on meeting the needs of both our customers as well as our employees, making MacAllister an excellent place to work.
MacAllister Machinery is proud to be a drug free, equal opportunity employer.