COMPANY SUMMARY
M.L. Chartier www.mlchartier.com a 70+-year-old family-owned business, specializing in excavation, hydro excavation, emergency spill response, material transportation and related services for both the private and public sector. Headquartered in Fair Haven, MI, with additional locations in Webberville and Harrison, M.L. Chartier is a premiere organization with a strong team-oriented culture.
POSITION SUMMARY
The ideal candidate will be a professional and well-versed problem solver who is a critical thinker and loves to work in the field with people and details daily. This person has experience with field supervision, customer relations and project management and wants to leverage their skillset with a high performing company to create new growth opportunities and market share. The candidate is searching for a strong team-cultured management that is fast paced and evolving with advanced technology to streamline systems and processes.
Essential Functions, Duties and Responsibilities
- Managing and building long-term projects to customer satisfaction
- Follow up on-going and future jobs in hydrovac, jetting, cctv, decontamination, cleaning, etc.
- Attend site walks or pre-bid meetings
- Assist with customer relations, creating strong relationships in the field that lead to fruitful partnerships
- Sorting and organizing project paperwork – hybrid with technology
- Assist with employee relations as needed, or relative to project completion
- Composing quotes and estimates based on verbal conversations or brief site walks
- Process new customer credit applications with accounting department
- Complete project number requests, dispatch sheets and maintain waste profiles
- Manage and execute field safety training for personnel
- Attend industry trade shows and conferences
- Adhere to and enforce all safety standards
- Participate in and promote the safety culture
- Other duties as assigned
Knowledge, Skills & Abilities
- Work under fast-paced environment
- Collaborate with other heavily motivated people
- Proficient computer skills; working with various software, websites and programs
- Excel, Word, Outlook, OneNote, Google Docs, Microsoft Team 365
- Must be comfortable and great with numbers – basic math
- Able to communicate across various forums including email, phone, text, messaging, fax and snail mail.
- Ability to work in a team environment
- Ability to work in a fast-paced work environment under pressure/deadlines
- Effective verbal and written communication skills
- Ability to organize and manage multiple priorities
- Follow instructions given both orally or in writing
- Ability to work independently, with accuracy and in accordance with company safety and quality standards
- Ability to communicate in English with other employees for the purpose of hazard recognition, problem solving, or other purposes
Goals
- Increase sales by working with estimators, managers and established clients
- Streamline future job projects, reducing downtime and finding gaps in established system
- Build customer base and relationships to new industry and markets
- Learn and develop other divisions in company – growth and expansion to compliment company portfolio, expansion
Physical Demands
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk, use hands to handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies.
(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Vision insurance