The Sales Program Coordinator supports sales operations through auditing, program administration, pricing management, and reporting. The role also ensures accuracy, compliance, and operational efficiency.
Key Responsibilities
Sales Auditing & Accounting
- Process special credits and ensure proper expense allocation
- Track rebates, co-op, and promotional credits
- Maintain supporting documentation and distribute monthly reports
- Manage claim-back programs with appropriate documentation
Spiff Administration
- Administer dealer credits and commissions
- Prepare monthly and year-to-date reporting for spiffs and fees
- Coordinate with third-party administrators
- Audit claims on a regular basis, ensuring accuracy, resolving discrepancies, and enforcing policy timelines
Builder Programs
- Track builder registrations and purchases
- Monitor performance against program requirements and budgets
- Provide reporting on open orders and year-to-date performance
Projects
- Prepare project quotes and conduct monthly status reviews
- Partner with Sales leadership to improve processes and clarify responsibilities
Model Home / Personal Use
- Manage quoting and tracking
- Ensure compliance with policies and audit claims for proper reimbursement
Pricing
- Review and approve pricing sheets
- Maintain dealer pricing tools and program-specific pricing
- Support quoting tools and price book management
Compliance
- Research pricing discrepancies and report findings to leadership
- Maintain confidentiality and ensure adherence to company policies
Qualifications
- Strong analytical and organizational skills
- Experience in sales operations, accounting, or program management
- Proficiency in Excel and reporting tools
- High attention to detail with the ability to manage multiple priorities