Sales Operations Manager

Nwestco is a growing organization committed to operational excellence and driving sustainable revenue growth. Our Sales team relies on strong processes, clean data, and reliable systems to sell effectively and scale efficiently.

Job Summary

The Sales Operations Manager is responsible for optimizing the systems, processes, and data that power the sales organization. This role partners closely with Sales, Marketing, Finance, and Customer Success to improve pipeline visibility, sales productivity, forecasting accuracy, and CRM effectiveness. The ideal candidate is analytical, process-driven, and comfortable working cross-functionally to translate business needs into scalable operational solutions.

This position can be done remotely but you'll need to be near one of our branches.

The pay range is $105K - $115K, annually with a 10% commission and includes benefits, PTO, 401k and more!

Key Responsibilities

• Own and continuously improve the sales process, from lead routing and pipeline stages to deal desk and quote-to-cash workflows.

• Manage and administer the CRM (HubSpot), ensuring data integrity, user adoption, and effective reporting.

• Build and maintain dashboards and reports that give sales leadership visibility into pipeline health, forecast accuracy, and rep performance.

• Partner with Sales leadership on territory design, quota setting, and sales compensation planning.

• With the Sales Director, lead the monthly and quarterly forecasting and pipeline review process.

• Identify bottlenecks in the sales cycle and implement process improvements to increase efficiency and win rates.

• Manage sales tools and technology stack, evaluating and implementing new solutions as needed.

• Support onboarding and training for new sales hires on tools, process, and reporting.

• Collaborate with Marketing on lead scoring, handoff processes, and campaign performance tracking.

• Collaborate with Finance on revenue reporting, deal approvals, and contract/pricing compliance.

• With the CEO, manage the company’s pricing strategy and supporting analytics

• Manage the large Service RFP process

Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent experience.

• 3-5+ years of experience in sales operations, revenue operations, business operations, or a related analytical role.

• Hands-on experience administering a CRM platform (Salesforce, HubSpot, or similar).

• Strong analytical skills with proficiency in Excel/Google Sheets; experience with BI tools (e.g., Tableau, Looker) is a plus.

• Experience with ZoomInfo, a plus.

• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

• Excellent communication skills, with the ability to work cross-functionally and present to leadership.

• Strong process orientation and problem-solving skills with high attention to detail.

• Proven ability to work effectively in a remote setting.

Preferred Qualifications

• Experience with sales engagement or enablement tools (e.g., ZoomInfo).

• Familiarity with sales compensation design and quota planning.

Before You Leap:

Some positions require travel and overnight stays. Travel expenses will be covered by Nwestco, LLC

All job offers are contingent upon successful completion of the following:

• Ability to pass pre-employment physical with extensive lifting (up to 75 lb), twisting, pulling, kneeling, and squatting.

• Ability to pass pre-employment drug-screening and background check. This position is classified as safety-sensitive, it requires the applicant to pass a comprehensive drug test, including screening for marijuana, as a condition of employment.

• A valid driver's license with a clean driving record over the past 5 years required.

Why Join Nwestco?

When you join our ranks, you're not just getting a job; you're igniting a career with purpose. We're all about diversity, valuing our people, and a culture of relentless excellence. Here’s what’s in it for you:

• Competitive compensation that appreciates your experience and potential.

• A treasure chest of benefits: 401(k) (with matching!), medical, dental, vision, life insurance, disability coverage, paid sick time, paid vacation, clothing allowance, paid holidays, and more.

• Internal Career Advancement: Nwestco supports employee growth through internal career opportunities. To be eligible, you must be in your current role for at least one year and have no active disciplinary actions on file at the time of application. All candidates will be evaluated based on qualifications and business needs.

Nwestco, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, military service, genetic information, or any other characteristic protected by federal, state, or local laws.

If you meet the qualifications and are excited about this opportunity, we encourage you to apply and take the next step in your career with Nwestco LLC.

To learn more about Nwestco, LLC, please visit our website at www.nwestco.com.