Sales Operations Manager
Summary:
Sales Operations Manager
The Sales Operations Manager serves the commercial organization, driving portfolio management, sales planning, and demand planning across both Direct and Indirect product lines. This role is a critical link between Business Development, Supply Chain, Marketing, and the Sales team, translating market intelligence, opportunity, and sales execution data into reliable, well-managed sales and demand plans that keep the portfolio positioned for execution and sustained growth.
Responsibilities:
- Responsible for executing the demand planning methodology, forecast accuracy standards, model management, and KPI framework, including accuracy, bias, and sales-related metrics.
- Overseeing the Sales Ops Analyst ensuring the monthly demand plan reflects a market-informed perspective that accounts for field intelligence, portfolio trends, and seasonality with a focus on improved forecast accuracy and process excellence.
- Review, validate, and present the monthly demand plan outlining top drivers and key call outs.
- Partner cross-functionally with Supply Chain, Business Development, Marketing, Finance, and Sales to align demand assumptions and proactively address at-risk inventory positions.
- Supporting department specialists with new product launches and strategy, base portfolio management, sales plan tracking, and day-to-day commercial team support.
- Translate product strategies into clear, executable sales plans. Supporting target market share and sales plan strategies set by department specialists.
- Deliver cadenced and ad hoc performance reporting and product and market analyses; providing actionable insights that support strategic decision-making and commercial accountability.
- Identify and escalate pricing friction, inventory constraints, and resource gaps that impede sales execution; coordinate with cross-functional partners to resolve.
Required Qualifications
- BA or BS degree (MBA or advanced degree preferred)
- Minimum of 5 years of relevant experience leading a commercial/ sales operations function within a pharmaceutical or biotechnology company or related industry with demonstrated mastery of analytical responsibilities
- Strong and deep understanding of industry data and effective utilization of data
- Advanced Excel skills
- Ability to work in a fluid environment with conflicting priorities, manage multiple projects simultaneously and meet tight deadlines
- High level of personable accountability, responsibility and integrity with the ability to set and hold themselves and others to high standards
- Experience managing direct reports
- Strong written and oral communication skills
Preferred Qualifications
- Experience with data visualization tools such as Microsoft Power BI
- Experience in Sales Effectiveness including Sales Incentives
- Tangible experience in forecasting and Machine Learning models
Supervision:
Received: Director, Sales Operations & Communications
Given: Sr. Sales Operations Analyst
The hiring range for this position in Camarillo, CA is $115,000 to $130,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills and experience among other factors. A bonus may be provided as part of the compensation package, in addition to a full range of other health and welfare benefits.