Sales Operations Leader

At Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled water footprint. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches for water reuse, desalination, minimal and zero liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation.

Aquatech immediately needs a full-time Sales Operations Leader to work in our Canonsburg, PA office. The hours of this position are Monday - Friday, 8:00 am to 5:00 pm.

Job Summary:

This role is responsible for enabling sales teams to perform at a higher level through standardized sales processes, sales operations, CRM governance, opportunity management, analytics, pipeline management, performance reporting, and sales training programs. The successful candidate will serve as a key partner to sales leadership, helping create a disciplined, data-driven commercial organization that consistently improves pipeline quality, forecast accuracy, sales productivity, and win rates.

Job Description:

Commercial Process Governance

• Own and continuously improve Aquatech's global sales process framework
• Develop, maintain, and deploy commercial playbooks, procedures, and governance tools
• Drive adoption of standardized qualification criteria, opportunity reviews, and sales stage definitions
• Establish and manage sales process gate reviews and commercial governance routines
• Ensure consistent execution of Commercial Excellence methodologies across regions
• Monitor process compliance and identify opportunities for improvement

Sales Operations & CRM Excellence

• Own commercial operations processes supporting opportunity management and pipeline governance
• Ensure effective utilization and data integrity within CRM platforms.
• Partner with sales leadership to improve forecasting accuracy and pipeline visibility
• Develop standards and best practices for opportunity management and account planning
• Lead regular pipeline reviews and opportunity inspection processes
• Drive continuous improvement in sales effectiveness through process and data analysis

Analytics, Dashboards & Business Insights

• Develop and maintain executive-level dashboards and KPI reporting
• Analyze pipeline health, sales funnel performance, conversion rates, forecast accuracy, and sales productivity
• Generate actionable insights to support decision-making by regional and global leadership
• Identify trends, risks, bottlenecks, and improvement opportunities throughout the commercial process
• Support Monthly Operating Reviews and executive business reviews with data-driven analysis

Sales Enablement & Training

• Develop and administer Aquatech's global sales training program
• Create onboarding programs for new commercial team members
• Coordinate training related to sales methodologies, opportunity qualification, CRM utilization, account management, and commercial processes
• Develop training materials, guides, playbooks, and learning paths
• Partner with product management and technical teams to integrate commercial and product training initiatives
• Track training effectiveness and adoption metrics

Leadership & Change Management

• Act as a champion for Commercial Excellence initiatives globally
• Influence cross-functional stakeholders to drive adoption of new processes and tools
• Support organizational change management activities related to commercial transformation initiatives
• Coach sales managers and business development teams on commercial best practices
• Manage and develop Commercial Excellence personnel

Skill Requirements

• Ability to design, deploy, govern, and continuously improve commercial processes.
• Strong understanding of pipeline management, forecasting, CRM governance, sales metrics, and performance analytics
• Ability to transform commercial data into actionable business insights
• Capability to build scalable programs that improve seller performance and productivity
• Ability to drive adoption of new tools, processes, and ways of working
• Confident interaction with senior sales leaders and executive management

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Job Demands:

Sedentary work involves sitting most of the time, with some walking and standing. Laboratory test work and field work may require lifting / carrying / moving 50 pounds, will need to climb ladders, and will need to wear Personal Protective Equipment (PPE).

Required Qualifications/Experience

• Bachelor's degree in Business, Engineering, Marketing, Operations, or related discipline

• 10+ years of experience in:

• Commercial Excellence

• Sales Operations

• Sales Enablement

• Business Operations

• Commercial Analytics

• Sales Effectiveness Programs

• Experience implementing and governing structured sales processes

• Strong CRM expertise (Salesforce preferred)

• Experience developing dashboards and business performance reporting

• Experience delivering sales training and enablement programs

• Excellent analytical and problem-solving skills

• Strong communication and stakeholder management abilities

Preferred Qualifications/Experience

• Experience in industrial B2B markets
• Experience in water treatment, industrial equipment, engineered systems, EPC projects, or process technologies
• Experience supporting geographically distributed sales teams
• Experience with commercial transformation initiatives
• MBA or advanced business degree