Rowdy Supply is seeking a detail-oriented, customer-focused, and dependable Sales & Operations Coordinator to support daily sales, purchasing, inventory management, and warehouse operations at our Deer Park, TX location. This position plays an important role in ensuring smooth day-to-day operations by coordinating customer orders, preparing quotes, processing purchase orders, monitoring inventory levels, and supporting warehouse activities.
The ideal candidate is comfortable balancing administrative responsibilities with hands-on operational support and can effectively communicate with customers, vendors, sales representatives, and internal departments. This role requires strong organizational skills, attention to detail, and problem-solving abilities to ensure customer needs are met, orders are fulfilled accurately and on time, inventory is properly maintained, and overall business operations run efficiently.
Responsibilities & Duties- Prepare customer quotes, source products, verify pricing, and confirm product availability.
- Process customer sales orders and purchase orders accurately and efficiently.
- Respond to customer and vendor inquiries regarding pricing, products, orders, and delivery schedules.
- Coordinate with outside sales representatives, purchasing teams, warehouse personnel, and delivery drivers to support daily operations.
- Identify alternative products and suppliers to meet customer needs.
- Monitor outstanding quotes, purchase orders, inventory levels, and customer orders.
- Receive incoming inventory, verify shipments, and accurately record transactions in the ERP system.
- Assist with inventory counts, cycle counts, replenishment, and discrepancy resolution.
- Support warehouse activities, including receiving, stocking, picking, packing, shipping, and order fulfillment.
- Coordinate incoming and outgoing freight, including shipment documentation and tracking.
- Maintain accurate sales, purchasing, inventory, and shipping records.
- Ensure orders are fulfilled accurately and delivered or shipped in a timely manner.
- Maintain a clean, organized, and safe work environment.
- Assist with resolving customer, vendor, inventory, and operational issues.
- Identify opportunities to improve efficiency, inventory accuracy, and customer satisfaction.
Requirements - High school diploma or equivalent required.
- Previous experience in sales support, customer service, purchasing, inventory management, warehouse operations, or a related field preferred.
- Experience in processing sales orders, purchase orders, and inventory transactions preferred.
- Familiarity with ERP systems.
- Valid driver's license.
Knowledge, Skill, & Abilities - Strong customer service and communication skills, with the ability to interact professionally with customers, vendors, and internal team members.
- Excellent organizational skills and attention to detail, with the ability to manage multiple priorities.
- Basic understanding of sales processes, purchasing procedures, inventory control, and warehouse operations.
- Ability to accurately enter and maintain sales orders, purchase orders, inventory records, and other operational documentation.
- Strong problem-solving skills and the ability to identify and resolve order, inventory, and delivery discrepancies.
- Ability to work independently while also contributing effectively as part of a team.
- Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.
- Ability to adapt to changing business needs and assist across multiple operational functions.
- Strong time management skills with the ability to meet deadlines and follow through on assigned responsibilities.
- Commitment to maintaining a safe, organized, and efficient work environment.
Working Conditions and Physical Requirements- Must be able to stand, walk, bend, reach, and lift in an office and field environment
- Must be able to use hands and fingers, kneel, talk, hear, and balance
- Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to lift and move up to 50 lbs.
- Ability to work in various weather conditions heat, cold, etc.
- Ability to work in both an office and warehouse environment.
"The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. "