Sales Operations Analyst

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

We are seeking a detail-oriented and analytical Senior Sales Operations Analyst to optimize sales processes, provide actionable insights, and drive operational excellence within the sales organization. In this role, you will leverage your expertise to analyze data, develop reports, and streamline operations, ensuring the sales team is equipped to achieve performance goals. The ideal candidate will excel in problem-solving, cross-functional collaboration, and using data-driven approaches to support strategic initiatives.

Key Duties & Responsibilities:

• Analyze sales data to identify trends, monitor performance, and generate actionable insights for leadership.
• Develop and maintain detailed reports and dashboards to track key sales metrics and provide visibility into team performance.
• Collaborate with Sales, Marketing, and Revenue Operations teams to ensure alignment on strategic goals.
• Conduct pipeline analysis to highlight bottlenecks and recommend process improvements.
• Support quota allocation and forecasting processes, ensuring data accuracy and goal alignment.
• Optimize sales processes by identifying inefficiencies and implementing scalable solutions.
• Provide insights into customer segmentation, territory management, and resource allocation strategies.
• Act as a trusted advisor to the sales team, offering recommendations to drive operational efficiency and achieve sales targets.
• Ensure compliance with policies and maintain data integrity in CRM and other sales tools.

Qualifications & Experience:

• Proven experience in sales operations, data analysis, or related roles.
• Proficiency in data visualization tools, CRM systems, and analytics platforms (e.g., Salesforce, Tableau, Excel).
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Solid understanding of sales processes, pipeline management, and forecasting techniques.
• Ability to work collaboratively across departments and influence decision-making.
• Detail-oriented mindset to ensure accuracy and reliability in reporting and analysis.
• Strong organizational and time-management skills to manage multiple priorities effectively.

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance Discount

• Life insurance

• Commuter benefits

• 401(k)

• Employee Assistance Program