Sales Operations 2

Team details & who they will work with: Converse,Principal, Program Management & Growth Initiatives, CV GLB DTC 5100 Global Exec. Processing inventory, working with logistics teams, Operations management, purchase orders.

Description: Job Title: Sales Operations 2
Business Development & Sales Associate (Bulk / B2B)
Function: Direct to Consumer / Growth & Marketplace
Location: Boston, MA (Lovejoy)

Role Purpose
The Business Development & Sales Associate will support the growth of the Bulk/B2B business by:
" Capturing and converting inbound demand
" Supporting proactive pipeline generation
" Managing customer relationships and order intake
" Coordinating cross-functional execution for timely delivery

This role is critical to enabling the Bulk business to scale as both a revenue driver and brand-building channel.

Responsibilities
1. Lead Intake & Customer Management
" Manage bulk order inquiries via intake systems and email channels
" Gather key inputs (order size, customization requirements, timelines)
" Guide customers through the end-to-end ordering process

2. Sales & Conversion
" Support pricing discussions using standardized rate cards
" Partner with clients on product selection and customization options
" Convert inbound leads into confirmed orders

3. Business Development Support
" Identify and drive outreach (cold calls) to target segments:
" Corporate gifting and promotional agencies
" Services industry (hotels, restaurants, organizations like Sodexo)
" Universities and institutional partners

5. Order & Project Management
" Track orders through full lifecycle (inquiry fulfillment)
" Maintain visibility into approvals, production timelines, and delivery milestones
" Provide regular updates to customers

6. Process & Operational Improvement
" Support improvements to intake forms and customer experience




NExT Supplier Notes
General Information:
Location and/or time zone: Onsite at Converse HQ, EST
Reason for opening: Project Support
Expected contract length: 12 months from start date
Team details & who they will work with: Converse,Principal, Program Management & Growth Initiatives, CV GLB DTC 5100 Global Exec
Desired Candidate Profile:
Minimum required years of experience: 3+ YOE in Business development and sales
Education requirements: bachelors or equivalent
Must have skills:
Managing and restarting business line for Converse Products
Manual and knitty-gritty intake tasks: pushing brand visibility, cold calls, etc
Processing inventory, working with logistics teams, Operations management, purchase orders
Nice to have skills:
Independent worker, self starter
Has worked in sales in a client facing role, can manage challenging conversations in a corporate environment
Is interested in a start-up-like environment, looking for new opportunities
Software/technical requirements:


Previous /industry experience preference: Yes