Qualifications:
- Quick learner and team player
- Effective written and verbal communication skills
- Organized and comfortable with multitasking
- Proficient in MS Office (ie: Word, Excel, Outlook)
- Tech-savvy; able to quickly learn marketing tools (social media, CRM, ERP)
- Ability to work independently or as part of a team
- Accountability and commitment to generating results
- Automotive or power sports industry knowledge strongly preferred
- Customer service or sales support experience is a plus
Key Responsibilities:
Customer Service & Sales Support:
- Respond to customer inquiries via email, phone, and social media DMs
- Support dealers and customers with orders, shipping ETAs, availability, and product details
- Process orders, manage accounts, and perform data entry
- Provide basic technical support (training provided)
- Troubleshoot issues, escalate issues, and handle warranty claims
- Have a basic understanding of Automotive or Powersport Industries / mechanically inclined
Marketing & Administrative Support:
· Create, schedule, and manage social media content and engagement
· Communicate with sponsored drivers, influencers, and partners
· Maintain website content, including products, descriptions, and banners
· Perform reporting, data entry, and general administrative tasks
· Support promotions, campaigns, and special projects as assigned
Additional Requirements:
- Full-time, on-site position in Norco, CA
- Flexibility for travel and occasional overtime
- Ability to work in a fast-paced environment
What We Offer:
- Medical, Dental, Vision, Retirement, Paid Time Off
- A collaborative, passionate team culture
- Opportunities to expand your skills and advance within the company
How to Apply:
Please submit your resume and a brief cover letter detailing your experience and interest in the role to marketing@group-a-eng.com with the subject line:
“Customer Service Application – Group-A 2026.”
Group-A Engineering (est. 1995) specializes in designing performance parts for the Automotive, Motorcycle, and Powersports industries. Our brands include Skunk2 Racing, Kraftwerks Performance, Grams Performance, and Project Red Dog.