Sales Manager

• Provides direct supervision and leadership to the sales team, including hiring, onboarding, training, coaching, and continuous development of staff.
• Establishes performance expectations, sales objectives, and individual goals aligned with company strategy and market conditions.
• Evaluates employee performance, provides formal and informal feedback, and recommends compensation adjustments, promotions, disciplinary actions, and terminations.
• Identifies skill gaps and performance issues, then implements corrective actions, training plans, or process improvements as needed.
• Serves as the escalation point for complex customer issues, personnel matters, and interdepartmental coordination involving sales staff.
• Leads the sales department to achieve KPIs such as revenue growth, margin, market share, customer retention, and forecast accuracy.
• Establishes and manages KPI tracking, sales analytics, forecasting, and pipeline management using CRM and reporting tools to help make data-driven decisions, optimize resources, and support executive planning.
• Develops and implements sales strategies based on market trends, competition, and customer needs, ensuring alignment with company goals, production capacity, inventory, and financial targets.
• Turns company objectives into clear sales goals and accountability standards that align sales efforts with operational and financial priorities.
• Oversee the full sales team lifecycle, including hiring, training, mentoring, performance reviews, and development plans.
• Builds and maintains strong relationships with key clients, serving as the primary contact for complex customer issues to ensure resolution and lasting partnerships.
• Works closely with executive leaders to support pricing strategies, enforce margin discipline, manage budgets, and drive long-term growth initiatives.
• Participates in industry events, trade groups, and professional forums to identify emerging trends, technologies, sustainability initiatives, and market opportunities.
• Encourages ongoing learning by sharing industry insights, competitor information, and best practices with the sales team.
• Other duties as assigned.

Qualifications:

• Proven ability to lead and develop sales teams through hiring, coaching, mentoring, and managing performance and behavior improvement plans, while making informed decisions in employee relations and talent management.
• Skilled in fostering a performance-driven culture aligned with company values.
• Strategic thinker who translates company goals and market insights into clear sales plans and measurable results.
• Experienced in analyzing market trends, competition, and customer needs to drive long-term growth and strategic decisions.
• Excellent at building and maintaining strong relationships with key clients, contractors, and team members, while effectively managing complex or escalated issues.
• Effective communicator skilled at influencing senior leaders, coordinating cross-functional teams, and delivering data-driven insights and recommendations with professionalism and discretion.
• Bachelor’s degree in business administration, Sales, Marketing, Construction Management, or a related field preferred.
• Minimum of five (5) years of progressively responsible experience in sales with demonstrated success in revenue growth and customer relationship management.
• Sales leadership or management experience, including responsibility for hiring, training, mentoring, performance management, and making employment-related decisions for sales staff.
• Experience developing and executing sales strategies, setting goals and KPIs, and managing territories or accounts in a production-constrained, market-driven environment.
• Demonstrated ability to analyze sales performance data, forecasts, and pipeline metrics using CRM systems and reporting tools to inform strategic decision-making.