| Location | Durham, NC |
Company DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our FlockJob DescriptionReports ToDirectorof Sales & MarketingDOSMGeneral PurposeThe Sales Manageris responsible forgroup room markets for the Corporate SMERF and Association market segment.The Sales Manager sells to individual accounts and groupsin accordance withtheobjectivesestablishedin the marketing plan. The Sales Manager will ensure that sales activities and group bookings are focused to yield maximum revenue per available guest room.The Sales Manager will alsoassistwith marketing efforts as needed.Specific ResponsibilitiesBuildsclient base through outside sales calls salesblitzes cold calling prospecting direct mailnetworkingand referrals.Conductssite toursrepresentsthe hotel at trade shows and business events focusingon all marketslocal and national.Identifiesgap periods 306090 days& beyond recommendstargeted sales & marketing plans to fillandcommunicateseffectively to ensure proper execution of plan.Generatesmaximum revenue in the rooms andcateringdepartments through achievement of specific revenue booking goals in support of the hotels established strategies.Analyzesthe hotels demand segments andsources of business for eachto maximize revenues and profit.Knowstheprinciplecompetition for each segment and leverageshotels relative strengths against each.Deliversthe best servicequalityand value to every customer every time.Personallydemonstratesa commitment to customer service bysolicitingand responding promptly to guest needsand inmeeting expectations.Maintainseffective involvement with key community organizations.Finalizescontracts for group bookings.Converseswith guest and hotel department heads to plan function details such as space requirements time scheduleand food service.Executescut-off dates on group bookings.Maximizesprofit andoptimizespace through salesin accordance withestablished pricing modelsexercising good judgment.Preparesmonthly reports as requested by management such as monthly pace reports sales inquiry sales site visits sales action plan etc.Attendsweekly meetingsRevenue meeting withDOSM Revenue ManagerSales TeamVPand GM.BEO meeting with DOSM F&B team Rooms team and Sales and Catering teamOne on one meeting withDOSMOther duties as assigned by yourDOSM.QualificationsExcellentcommunication skills both verbal and written.Most work tasks are performed independently.There is minimal direct supervision.Extensive knowledge of selling strategies and the ability to meet goals.Complete knowledge of hotel catering and event space.Abletoutilizeproperty adoptedfor booking tracking forecasting and executingoptimalselling strategies.Comprehendsthe group sales processand negotiate accounts.Analyticallyapproachesproblem solving.Ableto analyze financial statements and market data.Desirestoparticipateas part of a team.Demonstratesself-confidenceenergyand enthusiasm.Presentsideas and information in a concise well-organized way.Effective listening skills.Managesgroup or interpersonal conflictsituationeffectively.Managestime well correctly prioritizing tasks.Highly visible in areas of responsibility.Excellentnegotiation skillsin order tocreate win-win solutions.Mustpossesscomputer skills including but not limited to accounting programsDelphiMicrosoft WordExceland Outlook.Mustpass a background check.EducationFormal TrainingBachelorsdegree is preferred.Travel RequirementsSome local travel to client sites and networking eventsInfrequent long-range travel.ExperiencePriorhotel salesandmanagement experiencerequired.Additional Information21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex national origin disability veteran status and other legally protected characteristic. The EEO is the Law poster is available here httpwww1.eeoc.govemployersposter.cfm