Sales Manager

Summary:

The Sales Manager manages Aaron's store's sales and marketing functions. The major emphasis is telephone and floor sales, direct marketing, new customer growth, customer service programs, and store merchandising.

Duties and Responsibilities:

• Acquisition and Maintenance of Customers
• Setting weekly and monthly sales goals and staging products
• Update the goal board daily
• Ensure execution of the sales FLOW, including telephone sales and showroom sales
• Generate new business through apartment community/business accounts
• Create and implement marketing strategies in the community to generate new sales
• Ensure that the showroom floor is merchandised as per guidelines
• Ensure compliance with the No-Holes Policy
• Perform routine service calls and product exchanges per first-up system
• Handle service issues for Customers immediately
• Resolve Customer opportunities immediately
• Assist General Manager with product ordering, including planning for future sales and events
• Clean and certify merchandise in the Quality Assurance Center for all items personally returned
• Responsible for maintaining the store's warehouse in a neat and orderly manner
• Confirm Customer identification, collect money, and obtain Customer's signature on lease agreements
• Review and close lease agreements per the first-up system
• Monitor and ensure efficient operation of the Quality Assurance Center
• Assist the General Manager in stock balancing
• Other tasks as assigned by management

Education and Experience:

• High School diploma or equivalent preferred

Required Skills:

• Position routinely requires lifting, loading, and "dollying" 50-300 pounds
• The skills to effectively perform all functions in the store
• High energy level
• Professional appearance
• Good computer knowledge
• Demonstrated selling skills
• Good communication and interpersonal skills
• Knowledge of merchandising techniques
• Good driving skills
• Excellent phone etiquette
• General product knowledge
• Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy