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Sales Fulfillment & Operations Analyst I

NexTech Solutions LLC

  • Tampa, FL
  • 3 days ago
  • Full-time

Highlights

The Opportunity NexTech Solutions (NTS) is actively seeking a Sales Fulfillment & Operations Analyst I to be responsible for working across business functions in a rapidly changing environment with a focus on product and solutions sales processes, product order operations, product order fulfillment, customer relations, and career development Preferred Hiring Locations The preferred hiring locations for this position are Huntsville, AL and Denver, CO. Utilize and optimize lead generation tools to support lead generation and lead analysis in support of Sales Directors, VP of Sales, and product sales/solutions growth effortsApply advanced proficiency in Microsoft Word and Excel, including data analysis and pivot tables, to interpret trends and support decision-making.

Numbers & Facts

LocationTampa, FL
Job TypeFull-time
IndustryOther/Not Classified
Company Size50 to 99 employees
Year Founded2013
Websitehttp://www.nextechsol.com

Description

The Opportunity NexTech Solutions (NTS) is actively seeking a Sales Fulfillment & Operations Analyst I to be responsible for working across business functions in a rapidly changing environment with a focus on product and solutions sales processes, product order operations, product order fulfillment, customer relations, and career development Preferred Hiring Locations The preferred hiring locations for this position are Huntsville, AL and Denver, CO. Candidates outside of these locations may be considered based on business needs and role requirements. Key Responsibilities (Principal Duties and Accountabilities *Essential Functions) Act as Sales Operations/Order Fulfillment Representative Own and manage the full order processing lifecycle from lead generation through quoting, order processing, tracking, and delivery, exercising judgment to ensure accuracy and efficiency.Partner with the sales team to drive revenue through new business, expansion, and maintenance renewals/account retention, applying independent judgment to support deal execution and customer outcomes.Oversight of government contract management- To include partner relationship management, quoting, technology refreshes, tracking and delivery, and program reporting. (Experience with SEWP, GSA OASIS+, CHESS, and/or DLA-TLS is highly desirable)Serve as a primary point of contact for customer inquiries, independently resolving issues and ensuring timely, professional communication.Maintain and continuously enhance internal databases with relevant market and competitive information, ensuring data integrity within the CRM and leveraging insights to inform decision-making.CRM-related sales support activities, including price estimation and quoting, material and part number updates, forecasting updates, and post-sales administrative functions. Ensure CRM reflects accurate, real-time opportunity and customer engagement data.Post-Award Operations Coordinates with the Sales Team on scheduling and tracking of delivery, serving as a resource to facilitate communication and alignment with customers, partners, and third-party providers.Coordinate with Project Financial Analysts (PFA), Product Development, and Program Delivery teams to align sales and delivery activities, ensuring timely and accurate invoicing and revenue recognition.Define, implement and optimize standards/procedures that are leverageable across the company to optimize customer delivery. Identify opportunities and utilize creative problem solving to create a Continuous Process Improvement (CPI) cultureLeverage AI and automation tools to design and enhance business processes, improving data collection, tracking, and analysis to support operational decision-making.Develop and deliver reports, presentations, and dashboards that communicate key insights and recommendations to stakeholders.Advise customers and stakeholders on government contracting guidelines related to quoting, award review, negotiation support, execution, administration, modifications, and closeout.Collaborate cross-functionally with other departments, such as sales, finance, accounting, and contracts to ensure that contracts are aligned with the company's overall objectives and strategies.Utilize and optimize lead generation tools to support lead generation and lead analysis in support of Sales Directors, VP of Sales, and product sales/solutions growth effortsApply advanced proficiency in Microsoft Word and Excel, including data analysis and pivot tables, to interpret trends and support decision-making.

About Company

ABOUT NTS

NexTech Solutions is a team of experts and engineers who understand the challenges that Federal agencies face in finding and implementing the best technologies and IT solutions to meet mission requirements. We work with our government customers in the defense and civilian agencies to identify new technologies.

OUR MISSION

NTS empowers our people to solve difficult problems by challenging the status quo; delivering uncompromising technology, unrivaled services, and unwavering support to our clients.

OUR CORE VALUES

COMMITTED TO EXCELLENCE:

We believe that performing to the highest standards, encouraging and promoting excellence through innovation and creativity is fundamental to our ability as an organization.

INNOVATIVE:

We believe that challenging the status quo in a changing world demands embracing life-long learning, staying ahead of the curve, thinking outside of the box, and a dedication to growth.

CUSTOMER-FOCUSED PASSION:

We put our customers at the heart of everything we do. We believe that our people are our greatest asset and that our customers will never love our company until our people love it first. We strive to provide a talented workforce that is paid well, appreciated, listened to, promoted, involved in decisions, and challenged so they can enthusiastically and passionately deliver responsive, timely, quality work.

ETHICAL:

We promote honesty, integrity, and openness in all we do. We act with integrity and honesty in the work we do, the people we interact with, and in the decisions that we make. We are ethical in all interactions and maintain the highest ethical standards. We are accountable to one another and to our partner vendors and customers to whom we serve.

FAIRNESS IN ALL THAT WE DO:

We believe that our greatest potential can only be achieved in a collaborative solutions-oriented environment of common purpose and shared success where everyone is treated fairly.

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