Sales Floor Manager (Mandeville, LA)

    Highlights

    The sales floor manager drives the daily workflow of rotating and selling high volumes of donated clothing, furniture, and householdgoods. Thestorefloormanagersupportsthestoremanagerinoperatingahigh-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.

    Numbers & Facts

    LocationMandeville, LA

    Description

    Sales Floor Manager 

    Essential Functions:

     

    Responsibilities:

     

    Thesalesfloormanagerisresponsibleforsupervisingthesalesfloorleadsandsalesassociatesto generate revenue through the daily processing of donated goods. The sales floor manager drives the daily workflow of rotating and selling high volumes of donated clothing, furniture, and householdgoods.Thestorefloormanagersupportsthestoremanagerinoperatingahigh-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.

    1.  Leads,supervises,andmotivatesstoreemployeestoensureaconstantrotationand flow of merchandise to the sales floor daily.

    2.  Supportsstaffingtheretailstorebycoaching,training,developing,andleadingthe store team.

    3.  Ensurescompliancewithallsafetypoliciesandprocedures.

    4.  Creates and maintains a positive public image of Goodwill through a clean store environment,fulloffreshproductdaily,withafocusonexcellentcustomerservice.

    5.  Leadsandassistsinthereceiving,pricing,anddisplayingofstoremerchandise.

    6.  Opens and closes the store. Balances cash registers and conduct end-of-day procedures.Responsibleforallcashinstore,includinginthesafe,pettycash, deposits, and cash registers.

    7.  Maintainsacleanandhazardfreestorethroughdailymonitoringandcleaningofall areas.

    8.  Performsalldutiesofallstorepersonnelincludingoperatingacashregister,weekly pulls, hanging new donations, cleaning of store, etc.

    9.  Tousethecashregisterfortotalsales,acceptpayment,authorizevoids,returns, exchanges and credits for merchandise only.

    10.  Toconducthourlyfloorcheckstoensureprocessedmerchandiseisproperlyplaced on the floor.

    11.  Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.

    12.  Responsibleforrevenueandexpensebudgetsandworkstoachieve/exceedbudgeted goals.

    13.  Toassistthestoremanagerincorrectivecoachingandtraininganddevelopmentof employees.

    14.  Assistsinschedulingemployeeswithafocusonadequatecoverageofstore operation.

    15.  Tokeepthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping, and cleaning the bathrooms.

    16.  Allotherjob-relateddutiesasrequiredbymanagement.

     

    Skills and Abilities:

    1.  Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsare not met.

    2.  Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.

    3.  Mustbeable tomarketGoodwillandexplain themission tothe public.

    4.  Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.

    5.  Mustbeable toconductongoing traininganddevelopment ofstore employees.

    6.  Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsand weekends, and occasionally, long hours.

    7.  Mustbeableto userepetitivehandmovement whenpulling and hanging.

    8.  Mustbeable toengageinprolongedstanding,walking,and bending.

    9.  Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

    10.  Musthaveknowledgeofclothingbrands andhouseholditem values.

     

    Requirements:

    1.  Highschooldiplomaorgeneraleducationdegree(GED)withaminimumof1yearof supervisory experience or equivalent combination of education and experience required.
    2.  Leadership,teambuilding,andmentoringexperienceand/ortrainingexperience preferred.
    3.  Preferabackgroundinleadingteamsin retailsalesorothersalesexperience.
    4.  Must have reliable transportation. Must be able to pass MVR check and provideproof ofavaliddriver’slicense,liabilityinsurance,vehicleregistrationandacurrentvehicle inspection sticker.
    5.  MustbeproficientincomputerskillsincludingMicrosoftOffice,Outlook,Word, Excel, Power BI and other programs.
    6.  Mustbeabletoread,writeandcommunicateclearlyin English.

     

    WorkingConditions:

     

    Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions, occasional travel in district area.

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