| Location | Norfolk, VA |
Schedule/Hours: Flexible schedule required; event coverage, evenings, and weekends may be required.
This position is responsible for: Assisting with organizing and executing events, reading and executing Banquet Event Orders (BEOs), and serving as a liaison between the Kroc Center and clients. The position supports event coordination, facility and event set-up, client communication, and delivery of excellent service to members and guests.
Key Responsibilities:
Cultivates relationships with internal and external customers and maintains professional communication to support future facility rentals and events.
Coordinates event details to ensure facility and event set-ups are complete and accurate according to contracts and Banquet Event Orders (BEOs).
Communicates client needs with Kroc Center departments, greets guests, answers phone calls, and ensures event locations are clean and ready.
Prints and reviews BEOs, collects waivers, assists with event agreements/contracts, post-event debriefings, and special events, conferences, and seasonal programs.
Provides excellent service to members and guests while working independently, prioritizing multiple projects, meeting deadlines, and supporting the Kroc Center team as needed.
Physical Requirements and Working Conditions:
Ability to meet attendance requirements and to read, write, and communicate in the English language.
Ability to speak before large groups in person and move up to 40 lbs. for table, chair, and catering set-up needs.
Duties are usually performed seated, with brief or occasional periods of standing or walking.
Work is generally performed in a normal office environment with little or no physical discomfort associated with changes in weather, noise, dust, dirt, and similar conditions.
Employee Benefits:
WHAT WE ARE LOOKING FOR IN YOU
High school diploma or GED; AND
Ability to organize, pay attention to detail, follow instructions, and work with limited supervision; OR
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications:
Equal Opportunity Employer: Veterans | Disabled