Sales Development Representative (SDR) – Outbound

Job brief

One of our clients is looking to hire a detail-oriented caller with outbound sales or follow-up experience? Were looking for an Outbound SDR to support a clients sales operations by re-engaging prospects who have already received quotes and moving them to the next step.

Schedule

• 10:00 AM – 6:00 PM EST (New York Time)

• 30–60 minute unpaid lunch break

Responsibilities

• Make outbound follow-up calls to quoted leads.
• Re-engage prospects, confirm interest, and document outcomes.
• Complete 60+ call attempts per full shift.
• Log all activities, dispositions, and notes accurately in CRM systems.
• Contribute to the organization’s blog.
• Follow call scripts while maintaining a professional phone presence.
• Identify conversion and drop-off points optimizing user funnels.
• Provide daily end-of-shift performance summaries.
  

Requirements

• Quiet, professional home work environment.
• Reliable computer and stable internet.
• Comfortable using CRMs and call disposition systems.
• Willing to use TopTracker during all working hours
• Responsive to manager messages within 15 minutes during shifts

Preferred Experience

• 1+ year in outbound calling, SDR, call center, or customer service roles

• CRM experience (HubSpot a plus)

• Strong documentation and follow-up skills