Sales Development Representative

About the role

• We are looking for a motivated and energetic Sales Development Representative (SDR) to join our growing team. Candidates as a Registered Dental Assistant (RDA), dental office or dental industry will have applicable knowledge for this role. SDR will conduct a high volume of calls to perform outreach to new and warm leads. This position is often the first line of communication with a potential customer. The SDR is responsible for starting the foundation of a positive new relationship with customers. The SDR’s responsibilities include generating leads, qualifying prospects and scheduling consultations. The SDR will follow up with potential customers and maintain a high level of customer satisfaction.
  
  
• Benefits Offered Include:

• • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacation package (PTO) 
  • Nine company paid holidays
  • Employee Assistance Program with free mental health services
  • Wellness program, onsite personal trainer, and optional lunchtime workouts
  • A friendly, engaging company culture
  • A modern office near I-80 with free onsite parking

• Pay Range: $23.00 - $29.00 per hour to start

What you'll do

• Research and identify potential customers using various sources such as LinkedIn, online directories, referrals, etc.

• Reach out to prospects via phone, email, or social media and deliver a compelling value proposition.

• Qualify leads based on their needs, budget, and decision-making process.

• Schedule consultations for the regional sales managers and update the CRM system with relevant information.

• Follow up with prospects and nurture them until they are ready to buy.

• Provide feedback and insights to the sales and marketing teams to improve the sales process and strategy.

• Demonstrate product knowledge and provide relevant information to prospects and customers. Answer questions and address concerns about the features, benefits, and pricing of our products. 

• Stay updated on the latest trends, developments, and best practices in the industry.

• Maintain data integrity and update the CRM as needed

• CRM Data entry and administrative duties

Typical work hours are 7:30-4:00, Monday – Friday. There may be an alternating work schedule to accommodate different time zones for customers nationwide and globally.  Full time 40 hours/week, Monday-Friday. Hours of work may vary to accommodate different time zones.   

Qualifications

• High school diploma or equivalent. Bachelor's degree in business, marketing, or related fieldhighly desirable.

• Experience as an RDA (Registered Dental Assistant), or in a dental office will be beneficial.

• At least 1 year of experience in sales, telemarketing, or customer service. (PHONE EXPERIENCE IS REQUIRED)

• Excellent communication and interpersonal skills. Ability to build rapport and trust with prospects and customers.

• Strong persuasion and negotiation skills. Ability to overcome objections and close deals.

• Self-motivated and goal-oriented. Ability to work independently and as part of a team.

• Proficient in Microsoft Office, CRM software, and other sales tools.