Sales Development Representative

1+ year of experience in sales, business development, customer service, retail sales, or a similar customer-facing role; Strong communication skills and the confidence to speak professionally with prospects by phone and email; A proactive, competitive, and goal-oriented mindset with a willingness to pick up the phone and make things happen; Strong organization and follow-through, with the ability to manage multiple prospects and priorities; Interest in technology, SaaS, cybersecurity, online privacy, or digital security; Ability to learn quickly, accept coaching, and apply feedback to improve your performance; Comfortable working with CRM systems and technology; Salesforce experience is a plus; A consultative approach to sales — you focus on understanding customer needs and creating value rather than using high-pressure tactics; A team-oriented attitude and willingness to collaborate with Account Executives, Sales, Marketing, and other teams; Professional and confident communication skills in English. Qualify and nurture inbound leads generated through marketing campaigns and other channels; Execute outbound outreach through phone, email, and LinkedIn to identify and connect with potential customers; Research target industries, companies, and decision-makers to identify new business opportunities; Engage with prospects to understand their needs and determine whether Ironwall's solutions are a potential fit; Schedule qualified meetings and product presentations for Account Executives; Collaborate with Sales and Marketing to improve lead conversion and generate new opportunities; Maintain accurate prospect information and activity in Salesforce CRM; Consistently work toward individual and team sales development goals; Participate in ongoing sales training, coaching, and role-playing to strengthen your skills and develop your sales career.