Summary
The Inbound Sales Development Representative (SDR) will be the first impression for incoming sales leads. They will respond to inbound web leads, phone calls, emails, and chats from interested prospects. The Inbound SDR's goal is to qualify and develop these prospects and convert them to our outside sales team when they are ready for the next steps in the sales process. The Inbound SDR will utilize Salesforce to document and organize their sales process. A successful Inbound SDR will see opportunities for career growth within the SDR team as well as other departments at Watchfire.
Responsibilities
- Promptly respond to incoming sales inquiries who reach us via phone, email, chat, and website forms.
- Qualify and develop inbound sales prospects.
- Consistently document activities and follow sales procedures within the Salesforce environment.
- Regularly coordinate with Regional Sales Mangers to facilitate transition for qualified prospects to local sales team for meeting and quotes.
- Assist the Sales Development Manager with implementing new ideas and processes to improve team effectiveness.
Required Qualifications/Skills:
- 1-2 years of related career experience
- Exceptional verbal and written communication skills
- Professionalism, tact, attention to detail, self-organization, and consistent work ethic
Education and licensing Requirements
- Associate's Degree along with relevant career experience will be considered
- Bachelor's Degree in Business, Marketing, Sales or related field preferred
Benefits
- Medical
- Dental
- Vision
- Company Paid Life/ADD
- Voluntary Life/ADD
- Dependent Life/ADD
- 401k with Employer Match
- Vacation
- Personal Time
- Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
- Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered.