Sales / Customer Service Representative

TWO MEN AND A TRUCK

Job Type: Full-Time

Schedule: Monday-Friday 8:30 AM - 5:00 PM | Every Other Saturday 8:00 AM - 12:00 PM

Location: Farmington Hills, Michigan (In-Person)

Annual earnings: $35,000 - $55,000 per year

Why Youll Love This Job

TWO MEN AND A TRUCK is NOW HIRING a Customer Service Representative to join our inbound sales team! If youre a people-person who loves helping customers, closing sales without cold calling, and being financially rewarded for your results, this role was built for you. Every lead comes to you. No cold calling. No door knocking. Just real conversations with real customers who already need our help.

Compensation Structure

• Base Salary: $35,000/year
• Commission: 0.75% on all personal sales
• Select Product Commission: Up to 7.5% on high-value products
• Monthly Performance Bonuses for hitting key goals
• Customer Satisfaction Bonuses for delivering great experiences
• Top Performers regularly earn $55,000+ per year

What We Offer

• All inbound sales leads, NO cold calling

• 120 hours PTO yearly - awarded on Day 1

• 6 Paid Holidays

• 3 Earned Sick Days

• Health Insurance - 50% employer-paid

• Dental & Vision at group discount rates

• 401(k) retirement plan

• Hands-on training and ongoing professional development

• Fun, supportive, team-driven workplace culture

What Youll Do

• Deliver outstanding customer service on every inbound call and online inquiry
• Recommend moving services and products based on customer needs, cost, and availability
• Provide accurate moving estimates and schedule moves using proprietary software
• Handle customer concerns with professionalism, patience, and solution-oriented thinking
• Prepare move-related documents and follow up to ensure customer satisfaction

What Were Looking For

• 1+ year of sales and/or customer service experience

• Inbound sales, call center, retail sales, or other sales-driven experience preferred

• Friendly, courteous, and genuinely helpful communication style

• Strong active listening skills

• Motivated by goals - you want to hit targets and exceed them

• Excellent organizational and time-management abilities

• Confident initiating customer conversations and comfortable asking for the sale

• Detail-oriented with strong data-entry accuracy

• Adaptable in a fast-paced, dynamic environment

• Team player who thrives working with diverse people and personalities

• Basic computer and keyboarding proficiency

• Must pass a pre-employment background check and drug screen

About TWO MEN AND A TRUCK

TWO MEN AND A TRUCK is the largest franchised moving company in North America. Were proud of our culture, our people, and our commitment to being an Equal Opportunity Employer. We actively seek out team members with different backgrounds and experiences.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Oakland Southwest, MI. The employer at this location is OC Logistics.