Seeking a dynamic Sales Coordinator to support daily sales operations in a lifestyle hotel.
Responsibilities include managing inquiries, providing client information, issuing proposals, assisting with marketing, booking events, tracking account production, and handling RFPs via tools like Lanyon, Starcite, and Cvent.
Additional duties involve conducting site inspections, preparing group resumes and BEOs, creating rate codes, monitoring room blocks, greeting clients, attending meetings, maintaining organized files, and supporting VIP requests.
In reservations, handle group and individual bookings, ensuring policies and credit procedures are followed.
Account services encompass maintaining client relationships, preparing reports, participating in trade shows, and market analysis.
Problem-solving tasks include resolving customer complaints, preparing sales and profit plans, and ensuring continuous communication across departments.
Qualifications include experience in an administrative environment, a college degree preferred, and knowledge of hotel operations and administrative duties.