Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL by applyingto the Sales Administrator position at our [location], location.
SUMMARY
Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.
ESSENTIAL DUTIES AND RESPONSIBLITIES
- Greets, welcomes, and directs all visitors and employees
- Maintains welcoming environment by keeping reception area clean, maintaining security.
- Directs all phone calls to the appropriate person and answers questions
- Serves as customer contact for Order Management
- Builds and maintains customer relationship
- Initiates production cycle by receiving and entering orders for production
- Reviews pricing & product for accuracy
- Works with the sales manager to meet or exceed company metrics
- Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
- Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
- Serves as customer contact for all Quote management
- Enters quotes with pricing guidelines
- Faxes or emails quotes to customers and sales reps , follow up on current quotes
- Tracks and follows up on quotes
- Establish a means of regular contact with customers and record market information
- Establishes regular calling patterns to customer base & logs significant discussions in CRM
- Communicates pertinent information to account reps, territory managers and plant management
OTHER RESPONSIBILITIES
- Attends morning shipping update meeting
- Dispatches literature requests
- Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
- Maintains and updates Customer contact information
- Attends regularly scheduled sales training meetings
- Assists other reps with duties when needed
- Limited travel to assigned territory