Sales Coordinator-TWELVE® Hotels & Residences - Atlanta, GA

Blue Sky Hospitality Solutions

Atlanta, GA

JOB DETAILS
SKILLS
Administrative Skills, Catering Services, Communication Skills, Contract Creation, Customer Relations, Customer Relationship Management (CRM) Systems, Delphi, Detail Oriented, Develop and Maintain Customers, Documentation, Establish Priorities, Event Management, Financial Analysis, Interpersonal Skills, Marketing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Online Marketing, Organizational Skills, Presentation/Verbal Skills, Production Control, Proposal Writing, Record Keeping, Reporting Skills, Request for Proposals (RFP), Revenue Growth, Sales, Sales Administration, Sales Management, Sales Support, Salesforce.com, Social Media Marketing, Support Documentation, Systems Maintenance, Team Lead/Manager, Time Management, Vendor/Supplier Relations, Writing Skills
LOCATION
Atlanta, GA
POSTED
6 days ago
Position Title: Sales Coordinator

Location: TWELVE® Hotels & Residences - Atlanta, GA
Department: Sales & Marketing
Reports To: Director of Sales
Position Overview

The Sales Coordinator plays a key role in supporting the Sales & Marketing team by ensuring seamless coordination of sales activities, client communications, and administrative functions. This position is essential to driving revenue, maintaining client relationships, and delivering a high-touch, luxury guest experience aligned with the TWELVE® brand.
Key Responsibilities
Sales & Administrative Support
  • Provide day-to-day administrative support to the Director of Sales and Sales Managers
  • Prepare proposals, contracts, and group resumes in a timely and professional manner
  • Maintain accurate records in CRM systems (Delphi, Opera, or similar)
  • Assist with RFP responses, rate loading, and account management
  • Generate reports on sales activity, production, and revenue tracking
Client & Guest Relations
  • Serve as a primary point of contact for client inquiries and follow-ups
  • Coordinate site inspections and client visits, ensuring a seamless experience
  • Support group bookings from inquiry through execution
  • Build and maintain strong relationships with clients, vendors, and internal teams
Event & Group Coordination
  • Collaborate with Operations, Catering, and Front Office teams to ensure successful execution of group stays and events
  • Prepare group resumes, BEO support documents, and internal communication sheets
  • Monitor room blocks, cut-off dates, and special requests
Marketing & Sales Initiatives
  • Assist in executing sales strategies, promotions, and marketing campaigns
  • Support social media and digital marketing efforts (as applicable)
  • Coordinate collateral materials and presentations
Operational Excellence
  • Ensure all sales documentation is accurate and compliant with brand standards
  • Maintain organized filing systems and documentation
  • Uphold company service standards and contribute to a positive team culture
Qualifications & Requirements
  • Bachelor's degree in Hospitality, Business, or related field preferred
  • 1-2 years of experience in hotel sales, front office, or hospitality operations
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Experience with hotel systems (Opera, Delphi, Salesforce, etc.) preferred
  • Ability to work in a fast-paced, luxury hospitality environment
Core Competencies
  • Attention to detail and accuracy
  • Customer-focused mindset
  • Strong interpersonal and relationship-building skills
  • Time management and prioritization
  • Team collaboration and adaptability
Work Environment & Expectations
  • Ability to work flexible hours, including occasional evenings or weekends based on business needs
  • Professional appearance and demeanor consistent with a luxury brand
  • On-property presence required

About the Company

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Blue Sky Hospitality Solutions