Sales Coordinator

Responsibilities:

·       Sales Team Support – Partner with Inside and Outside Sales representatives to support day-to-day sales activities, including scheduling customer and partner meetings, preparing quotes, coordinating follow-up communications, and assisting with opportunities throughout the sales cycle.

·       Opportunity & Follow-Up Coordination – Help maintain momentum across active opportunities by tracking outstanding actions, coordinating next steps, and proactively identifying items requiring follow-up.

·       Quote Creation & Sales Support – Create and maintain accurate customer and partner quotes in Salesforce, ensuring pricing, products, terms, and account information are properly documented.

·       Customer & Partner Communication – Respond promptly and professionally to customer and reseller inquiries, resolving routine requests and coordinating with the appropriate Sales representative or internal team when additional support is required.

·       Field & Meeting Support – Assist Sales representatives with preparation and follow-up for customer visits, partner meetings, demonstrations, events, and other sales activities as needed.

·       Order Processing & Fulfillment Coordination – Accurately transition completed orders to Order Management and proactively communicate with customers and partners regarding order status, fulfillment, and outstanding requirements.

·       CRM & Pipeline Maintenance – Maintain accurate and timely Salesforce records, including accounts, contacts, opportunities, activities, cases, and other sales-related information to support pipeline visibility, forecasting, reporting, and team collaboration.

·       Cross-Functional Collaboration – Work closely with Sales, Channel, Sales Engineering, Marketing, Order Management, Customer Support, and other internal teams to facilitate communication and resolve customer and partner needs.

·       Sales Reporting & Administration – Assist with reporting and provide updates related to pipeline activity, sales metrics, customer issues, product requests, outstanding actions, and other information needed by Sales and sales leadership.

Experience/Skills:

      BS/BA Preferred

      Proven track record of high achievement

      Excellent written and oral communication, organizational, and analytical skills

      Must be proficient with O365 suite, advanced Excel skills a plus

      Strong work ethic with confidence to work inside a team

      Naturally curious and passionate

      A "one-speed" energy with a highly self-driven sense of motivation to succeed

      Ability to identify issues preventing an assigned task from being accomplished. Thinks through problems and enlists support to solve them.