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Sales Coordinator

Carter Hospitality Group

Kissimmee, FL

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JOB DETAILS
SKILLS
Administrative Skills, Background Investigation, Business Development, Communication Skills, Contract Creation, Driver's License, Emergency Procedures, English Language, Establish Priorities, File Maintenance, Hospitality and Tourism, Leadership, Lift/Move 30 Pounds, Mail Processing, Marketing, Meeting Minutes, Multilingual, Organizational Skills, Presentation/Verbal Skills, Proposal Writing, Revenue Growth, Sales, Sales Management, Team Lead/Manager, Team Player, Telephone Skills, Time Management, Training/Teaching, Virtual Machine (VM)
LOCATION
Kissimmee, FL
POSTED
30+ days ago
JOB DESCRIPTION:
Handles all administrative duties required by the Sales managers in order to provide superior services to our guests. Has a passion for hospitality sales and service and looking to grow career within Sales and Marketing department.
ESSENTIAL DUTIES:
  • Schedules and prioritizes work load to meet deadlines of all managers
  • Act as back up for sales manager(s) with customers
  • Help prepare for site inspections, client events, and sales calls as instructed by sales managers
  • Types and distributes correspondence, as requested by sales managers
     
    • Ensures that all correspondence is 100% accurate
  •  
  • Prepare proposals/contracts in a timely fashion: Maximum turnaround time - 24 hours
  • Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc.
  • Books group reservations into the system
  • Checks VM for general sales line as well as all incoming lead mailboxes throughout the day
  • Answers calls to sales office by third ring
  • Ensures that all managers receive messages in a timely manner.
     
    • Messages to include name and phone, group or company name, number of caller, date and time call received
  •  
  • Maintain close communication with and Director of Sales and/or Sales Managers
  • Follow up with clients in a timely and professional manner
  • Coordinate with internal operations departments when needed
  • Takes detailed inquiry leads and submits to appropriate manager
  • Pass all potential leads to group sales to develop group business opportunities
  • Assists unassigned managers as needed
  • Gathers materials and mails packages to clients, as necessary
  • Processes outgoing mail
  • Attends Sales Meetings
  • Takes minutes at committee/assistant meetings as directed
  • Participates in schedule rotation for late coverage on days the office closes early
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules in response to the business needs of the hotel
  • Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
  • Performs other duties as assigned
MINIMUM REQUIREMENTS:  
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Must have effective ability to communicate orally or in written form effectively with co-management, internal and external customers
  • Experience within Opera and Sales Pro preferred
  • Previous Hospitality/Hotel experience preferred
  • Must have a valid Florida Driver’s License and good driving record
  • Must be able to pass pre-employment testing (i.e. drug test, background check, etc.)
  • Must have full availability and be able to work days, evenings, nights, weekends, and holidays
KNOWLEDGE / SKILLS / ABILITIES:
  • Ability to read, write and speak English (multi-lingual a plus)
  • Ability to understand, follow and give written and oral instructions
  • Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
  • Ability to work with large groups of people, and age groups
  • Ability to plan, organize and conduct a wide variety of activities
  • Knowledge of leadership techniques
  • Ability to work harmoniously with fellow employees and guests
  • Ability to work outdoors including intense or inclement weather conditions
  • Abilities (<3 hours per day) walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending
  • Ability to frequently (<4 hours per day) lift up to 30 pounds of weight to chest height

About the Company

C

Carter Hospitality Group

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