Duties and Responsibilities:
- Monitor inventory stock levels and merchandising of showroom.
- Manage inventory to ensure minimal loss throughout the year.
- Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
- Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
- Promote safety awareness ensuring associates are employing safe practices at all times.
- Effectively manage the branch P&L.
- Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
- Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
- Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
- Coordinate sales center training and company/center events.
- Perform other duties as assigned.
Required Qualifications:
- 2-4 years of operational experience in the retail or wholesale industry.
- Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation of duties.
- Demonstrated ability to grow sales in a retail environment.
- Experience analyzing and using customer, market or competitor data to make informed decisions.
- Ability to build and maintain positive relationships with customers, vendors and employees.
- Experience leading a team of employees towards achieving company goals.
- Computer literacy with proficiency with MS office applications.
- Capable of working in a fast paced environment with ability to multi-task on different levels.
Preferred Qualifications
- Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
- Experience working with contractors.
- Prior leadership roles with P&L responsibility.
- Proven success in sales, operations, purchasing, and warehouse/inventory management.
- Mechanical or technical background.
Work Schedule: Mon-Fri, with occasional Saturdays during season. Requires morning, afternoon, and early evening availability. Must be available to work
weekends for annual companywide physical inventory.
Physical Demands Demand Frequency
Sedentary - Lifting 0-10 pounds Frequent
Light Lifting - 10-20 pounds Frequent
Moderate Lifting - 20 to 50 pounds Frequent
Heavy Lifting - 50 to 100 pounds Occasional
Pulling/Pushing, Carrying Frequent
Reaching or working above shoulder Occasional
Walking Frequent
Standing Frequent
Sitting Occasional
Stooping Occasional
Kneeling Occasional
Repeated Bending Occasional
Climbing Occasional
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Occasional
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Occasional
Other - Talk, Drive, visit customers etc. Occasional
EEO Statement:
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis
of merit, qualifications and competence.