Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
This individual is responsible for marketing Retail merchandise to guests and stocking the retail area.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Markets retail merchandise to guests.
- Stock and re-stock the Retail area to ensure an adequate inventory of all goods.
- Perform cash and/or credit transactions with guests.
- Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures.
- Ensures guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines
- Promotes positive public/employee relations at all times.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Performs all other related and compatible duties as assigned
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School diploma or equivalent required. Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Prior experience in the Gaming industry strongly required.
KNOWLEDGE OF:
- Pertinent federal, state, and local laws, codes, and regulations.
- Hard Rock operations.
ABILITY TO:
- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Communicate clearly and concisely, both orally and in writing.
- Interpret and explain policies and procedures.
- Consistently communicate effectively with guests, as well as all levels of team members.
- Inspect and maintain areas for which responsible.