Highlights

In this role you will welcome clients, educate them on products, memberships and treatments, support bookings and smooth check-in and check-out, and help meet daily sales and conversion goals. You will also help with opening and closing, restocking and inventory, keep the clinic clean and merchandised, and work with your team and leaders toward clinic goals.

Numbers & Facts

LocationPhiladelphia, PA

Description

About This Job

You welcome every customer with warmth and expert advice.

As a vital member of our team, you shape the brand experience by combining a passion for aesthetics with top-tier Customer Service.

You drive business growth, inspire shoppers, and create a welcoming space where beauty and retail meet.

Job Duties and Responsibilities

  • Boosts store sales through proactive customer engagement and tailored product recommendations.
  • Delivers exceptional Customer Service to build lasting customer loyalty and brand trust.
  • Executes daily Retail Sales transactions accurately using the Point of Sale system.
  • Manages safe and efficient Cash Handling procedures during every shift.
  • Applies deep Product Knowledge to guide clients toward the best beauty and lifestyle solutions.
  • Maintains visually appealing displays through creative Merchandising standards.
  • Tracks stock levels and supports accurate Inventory Management to prevent stockouts.
  • Listens actively and uses strong Communication Skills to understand client needs and resolve concerns.

Required Qualifications

Education

  • Holds a high school diploma or equivalent qualification.

Experience

  • Brings at least one year of experience in a customer-facing retail environment.
  • Demonstrates a proven track record of meeting or exceeding individual sales targets.

Knowledge/Skills

  • Possesses a strong eye for aesthetics and visual presentation.
  • Masters standard Point of Sale software and basic Cash Handling math.
  • Communicates with clarity, confidence, and empathy.

Preferred Qualifications

  • Shows prior experience in the beauty, cosmetics, or wellness retail sector.
  • Familiarizes themselves with advanced inventory tracking systems.

Physical Requirements/Work Conditions

  • Stands and walks for extended periods during daily shifts.
  • Lifts and carries retail boxes weighing up to 25 pounds safely.
  • Works flexible hours, including weekends and evenings

1-2 years of retail, hospitality or service experience

Leadership or keyholder experience preferred

Working knowledge of retail operations, POS systems and cash handling

Familiarity with Zenoti or similar scheduling and sales software is a plus

Strong product knowledge and a passion for skincare and client education

Strong interpersonal, communication and problem-solving skills; reliable, proactive and accountable

Comfortable in a fast-paced environment

Must be at least 18 years old

Must be available to work weekends (Saturday and Sunday) regularly, plus evenings and holidays as needed

Work a minimum of 3-4 days per week (set by clinic), averaging about 16 hours per week, with flexibility up to 24 hours

Available during clinic operating hours, which may change

Able to commit to a schedule made 60 days in advance

Able to reliably commute to the home clinic and occasionally cover other clinics during peak times or events

The Part-Time Sales Associate is an on-floor sales and client-experience role at a medical laser skincare clinic. In this role you will welcome clients, educate them on products, memberships and treatments, support bookings and smooth check-in and check-out, and help meet daily sales and conversion goals. You will also help with opening and closing, restocking and inventory, keep the clinic clean and merchandised, and work with your team and leaders toward clinic goals. This part-time position offers career development support and a people leader who coaches rather than manages. Benefits include the Skin Laundry employee treatment and product discount program.

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