Orangetheory Fitness logo

Sales Associate

Orangetheory Fitness

  • Pacifcia, California
  • 30+ days ago
  • $20–$60 Per Hour

Highlights

The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees.

Numbers & Facts

LocationPacifcia, California
IndustrySports and Physical Recreation
Salary$20–$60 Per Hour
Company Size100 to 499 employees
Year Founded2012
Websitehttp://www.orangetheoryfitness.com

Description

Orangetheory Fitness is a trendsetting franchise fitness organization with 200 locations open in the US and Canada and over 400 new fitness studios under development nationally and internationally.
At Orangetheory Fitness, we often refer to the Sales Associate role as Program Specialists or “Orange Ambassadors.”  We use Program Specialist because we do not promote “selling” Orangetheory Fitness, our goal is to share an experience with our customers.  We introduce people who are looking to better themselves to a tried and proven program that delivers results.  For more information, please visit www.orangetheoryfitness.com to learn how we use scientifically-proven concepts to push bodies to their best.  This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else.The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations.  Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
JOB DUTIES INCLUDE:
  • Establishes and maintains an effective referral program
  • Maintains accurate records using established OTF sales systems.
  • Conducts telephone inquiries/follow up calls/customer care calls
  • Leads OTF studio previews with prospects and/or fitness program holders
  • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
  • Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
  • Must be able to participate in 1-2 OTF scheduled workouts per week
  • Maintains an organized and clean lobby/front desk area
  • Responsible for processing accurate cash and credit card transactions
  • Follow up and follow through activities with all prospective clients
  • Responds immediately to member requests, inquiries and concerns.
  • Proper on-boarding all OTF clients through the use of Client Intake Forms and FP Agreements
  • Works closely with Fitness Team to ensure that processes are fulfilled
  • Responsible for attending and participating in all relative OTF training programs
JOB QUALIFICATIONS:
  • Excellent customer service skills
  • Previous sales experience, with strong sales skills   (experience working in a sales quota bearing structure highly preferred)
  • Solid verbal and written communication skills required
  • Able to multi-task and excel in a busy environment.
  • Functional computer skills required –  MS Office basic programs (word, excel), Internet, Basic computer program software use
  • Health & Fitness minded people strongly preferred
  • High school diploma required.
  • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
  • Flexible to work day, evening and/or weekend hours as needed
Benefits & Perks
  • Hourly Wage + Bonus + Commission
  • Complimentary studio membership
  • Health Benefits 
Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.
Acknowledgment *I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. 
Compensation: $20.00 - $60.00 per hour

Acknowledgement

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.

About Company

Orangetheory Fitness is the scientifically designed, one-of-a-kind group personal training, interval fitness concept that is sweeping the nation. Backed by the science of excess post-exercise oxygen consumption (EPOC), Orangetheory Fitness is a 60-minute workout broken into intervals of cardiovascular and strength training.  The physiology behind the Orangetheory Fitness workout involves heart-rate monitored training designed to keep heart rates in a target zone that stimulates metabolism and increases energy.  Our highly qualified coaches inspire participants to beat plateaus and stick to their goals and the dynamic created by working out in a group setting has proven benefits: support, energy, endurance and accountability. Each modern studio welcomes members and guests with upbeat music, state-of-the-art equipment, contemporary lighting and art. 

Similar Jobs

See more jobs