Sales Associate - Luxury Fashion Retail

As we continue to grow our retail presence in the US, we’re looking for a motivated, hands-on Sales Assistant to join our team in Miami, supporting one of TLG’s in-house brands.

The ideal candidate is a customer-focused leader with strong commercial awareness, excellent people management skills, and the ability to ensure operational excellence while driving business performance.

What you'll do:

• Be an effective brand ambassador, ensuring clients are warmly welcomed and well assisted and have a memorable experience aligned with the brand.

• Demonstrate brand awareness, clienteling skills and product knowledge when communicating with customers.

• Deliver excellence in retail experience and promote a Consumer Centric Culture.

• Consistently assist and interact with clients in a warm and courteous manner ,providing a highly professional approach and outstanding service in order to maximise business and to resolve customer issues.

• Use conversation to discover client needs, partnering them with the appropriate sales professional attitude to achieve sales goals and create brand loyalty.

• Promote team collaboration to build a pleasant and healthy work environment.

• Maintain the work place tidy and organized.

• Perform duties as reports, visual maintenance, etc.

• Be a point of connection between store and HQ.

What we're looking for:

• Previous experience in the role in retail settings.

• Fluent English; Spanish and/or Portuguese will be considered a big plus.

• Excellent interpersonal and customer service skills.

• Organized and detail oriented attitude.

• Proactivity.

• Strong commitment to build a team environment and collaboration.

• High computer skills are a plus.