Sales Associate

This individual will play a key role in supporting the client experience—from first impressions to follow-up—while also assisting with daily operations and quality control behind the scenes. Greet and assist clients on the showroom floor, offering exceptional service and product knowledge.

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Tuition assistance

Job Summary
We are looking for a polished, detail-oriented Showroom Coordinator to be a primary presence on our sales floor. This individual will play a key role in supporting the client experience—from first impressions to follow-up—while also assisting with daily operations and quality control behind the scenes.

Responsibilities 

• Greet and assist clients on the showroom floor, offering exceptional service and product knowledge
• Support the sales team with presentations, client inquiries, and daily showroom needs
• Manage and track incoming and outgoing jobs, custom designs, and repairs
• Perform quality control checks before items are delivered to clients
• Assist George with client communication, follow-ups, and special orders
• Help organize showroom merchandise, inventory updates, and store displays
• Coordinate shipping, handling, and secure packaging of client orders
• Maintain communication with vendors, jewelers, and team members to ensure timely job flow

Qualifications

• Prior retail sales experience in luxury or fine jewelry
• Warm, professional demeanor with a passion for client service
• Strong attention to detail, time management, and organization skills
• Comfort navigating both sales and operational tasks
• Knowledge of jewelry production, repairs, and terminology
• Familiarity with point-of-sale and inventory systems; GIA certification is a plus

*** SALARY IS BASED UPON EXPERINCE ***