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Sales Associate - HOTWORX

HOTWORX Studios

  • Edmond, Oklahoma
  • 9 days ago
  • $12–$15

Highlights

TSA Mission and Hours: The TSA mission is to provide superior customer service, drive traffic, continually increase the membership base, and focus on member retention. The role requires completing all assigned HOTWORX® University Online courses in the Trainer Sales Associate curriculum and repeating them annually or as assigned.

Numbers & Facts

LocationEdmond, Oklahoma
Salary$12–$15

Description

TSA Mission and Hours:
  • The TSA mission is to provide superior customer service, drive traffic, continually increase the membership base, and focus on member retention.
  • TSA in-studio work hours are approximately 25-30 hours, with other hours potentially assigned.

Training & Certifications:
  • Required training includes completing the HOTWORX Certification and repeating it annually.
  • The employee must maintain active CPR, AED, and First Aid certification at all times.
  • The role requires completing all assigned HOTWORX® University Online courses in the Trainer Sales Associate curriculum and repeating them annually or as assigned.
  • New HOTWORX® University Online courses must be completed as they become available, and certificates submitted to owners within 7 days.
  • The employee must subscribe to, read, and put into practice the HOTWORX® weekly blog, and encourage new members to subscribe.

Basic Duties & Responsibilities:
  • Arrive 15 minutes early before all scheduled work shifts, promotions, sales appointments, and training sessions.
  • Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct.
  • Strive for 5-star online ratings by maintaining supreme customer service and hospitality.
  • Follow general cleaning and maintenance checklists, including daily open/closing procedures.
  • Complete pending tasks per shift, Dynamix reach-out, and any additional POS tasks.
  • Sell memberships and achieve all membership sales goals.
  • Sell retail and achieve all individual retail sales goals each month.

Customer Relations and Training:
  • Ensure members understand how to use the Burn Off App.
  • Make every member feel special and keep them motivated.
  • Assist members during visits with greetings, answering questions, providing sauna/workout instructions, and offering retail suggestions.
  • Promote participation in the Burn Off Challenge and use of the HOTWORX® App.

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