Sales Associate / Customer Service Representative

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). In this role you will be responsible for greeting and checking out customers as well as helping the shop run smoothly and efficently.

Overview:

Welcome to Drybar Buffalo! Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for  retail sales associates to provide excellent customer service to our clients. Drybar is all about the experience and in this role you are responsbile for help make the a reality from start to finish. In this role you will be responsible for greeting and checking out customers as well as helping the shop run smoothly and efficently. 

 

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $16 - $23 per hour depending on performance and comission
• Free monthly services
• Membership sales bonus
• Flexible Hours. Currently looking for all schedules including evenings and weekends. 
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

 

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

 

 background checks

Legal Disclaimer: ©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.