SALES ASSISTANT

Since 1979, Engineering Services and Products Company (ESAPCO) has grown from a regional, two-person office to the industry-leading manufacturer of fabric structures, metal structures and greenhouses with over 30,000 products distributed through direct marketing, three online stores and two lead-generation websites. We are seeking a motivated and detailed oriented Sales Assistant to join our growing team and support our talent acquisition efforts.

The Sales Assistant will support both the sales and recruitment process. This role involves close collaboration with Sales and Sales Management Team. The ideal candidate will possess excellent communication skills, a strong sense of urgency, and the ability to manage multiple tasks simultaneously in a fast-paced environment.

Essential Duties and Responsibilities

• Gain proficiency in Epicor ERP System and HubSpot CRM System to manage and create customer data, tracking sales opportunities, and maintain accurate records.
• Support the Sales Team and Sales Managers by providing cost and pricing information as needed.
• Assist in the preparation of sales reports, including tracking and reviewing canceled orders.
• Follow up with customers to ensure satisfaction and address sales-related questions or concerns.
• Provide recruiting support as needed, including sourcing potential candidates through various platforms and online tools.
• Assist with maintaining a pipeline of qualified candidates for current and future hiring needs.
• Schedule and coordinate interviews between candidates and hiring managers.
• Partner with sales management team to understand web leads, sales activity, and staffing requirements.
• Maintain strong communication with team members and management to support both sales initiatives and recruiting efforts.
• Perform other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules their tasks; Develops realistic action plans for meeting metrics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change or unexpected events.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Minimum of an Associate degree in Business Administration, Human Resources, or a related field from a two-year college or technical school preferred; or one to two years of experience in sales support, customer service, recruiting, or a related administrative role; or an equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to author routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Excellent verbal and written communication skills.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Strong organizational skills and attention to detail.
• High level of discretion and professionalism when handling sensitive information.
• Ability to work in a fast-paced environment and manage multiple tasks.

Computer Skills

To perform this job successfully, an individual should have knowledge of applicant tracking systems, resume databases, Microsoft Office Suites, and the ability to type at a minimum of 30 wpm. Experience using Paycom is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is occasionally required to stand, walk, reach, and carry.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Compensation:

This position is classified as hourly, with a pay range of $20.00-$24.04 per hour, in accordance with the company's established compensation practices.

Benefits:

We offer an excellent benefits package, including medical, dental, vision, educational assistance, 401(k), life insurance, disability, vacation, holidays, personal/sick time, employee referral, product discounts, and more.

Engineering Services & Products Company is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.