Sales Assistant

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. Support sales teams by managing customer inquiries such as processing contracts, add/delete ID numbers, POC and address changes, invoicing and billing support, and other administrative duties related to supporting customer, sales, and management requests.

Payrate: $20.00 - $22.00/hr.
 
Summary:
This position exists to coordinate duties with various back office groups to support a world-class selling environment and provide the best customer experience possible. The Support Specialist is responsible for ensuring the smooth flow of information and follow-up for existing and prospective customers while meeting business unit objectives. The ideal candidate will be dynamic, motivated, and looking to drive innovation.
 
Responsibilities

• Act as a liaison between sales/operations and departments such as billing, customer data administration, service administration, credit management, product, and pricing.
• Investigate and improve customer satisfaction issues, including customer billing and invoices, order processing, and contract implementation.
• Support sales teams by managing customer inquiries such as processing contracts, add/delete ID numbers, POC and address changes, invoicing and billing support, and other administrative duties related to supporting customer, sales, and management requests.
• Compile and analyze data needed for the operations of a sales branch, including tracking new sales and customer credits to assist the team in monthly revenue forecasting.
• Provide territory data and assist with account renewals.
• Work proactively to increase the overall productivity of the sales team.
• Coordinate all special projects and follow through to completion.
• Work closely in a team environment.
• Complete other projects as assigned.

 
Qualifications

• HS Diploma (any further education is a plus).
• 0-2 years of experience required, must meet other qualifications.
• Excellent communication and telephone skills.
• Good interpersonal and time management skills.
• Ability to work independently on multiple tasks while prioritizing and meeting deadlines.
• Strong organizational and time management skills.
• Strong analytical skills and computer knowledge with proficiency in working with spreadsheets (Excel) and word processing.
• Experience in performing multifaceted projects in conjunction with day-to-day activities.
• Resourceful, well-organized, highly dependable, efficient, and detail-oriented.
• Strong ability in different administrative systems and software programs.
• Professional demeanor, business maturity, and technical knowledge.

 
Skills

• Excellent communication and telephone skills.
• Time management skills.
• Ability to work independently on multiple tasks while prioritizing and meeting deadlines.

 
Pay Transparency: The typical base pay for this role across the U.S. is: $20.00 - $22.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
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privacy@aditiconsulting.com

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