Sales and Membership Coordinator

Sales & Membership Coordinator FitWise Pilates, Mill Valley, CA

At FitWise Pilates, were more than just a studiowere a wellness destination where people come to feel stronger, healthier, and more connected. Our mission is to empower our community through mindful movement, and were looking for a Sales & Membership Coordinator whos as passionate about people as they are about Pilates.

This role is perfect for someone who thrives in a client-focused, high-energy environment, and whos excited by the challenge of growing a membership base while delivering exceptional service. If you're a natural conversationalist, goal-oriented, and highly organized, wed love to meet you.

What Youll Be Doing

Sales & Lead Conversion

• Make 50+ outbound calls per day to engage prospects and reconnect with former clients
• Book intro classes, private sessions, and consultations to drive membership growth
• Clearly and enthusiastically communicate the benefits of Pilates and membership options
• Confidently address objections and tailor your message to each individuals needs
• Manage lead activity and conversion tracking in MindBody CRM

Client Onboarding & Retention

• Create warm, lasting first impressions for every new client
• Ensure new members feel comfortable, supported, and welcomed
• Proactively monitor engagement and reach out to keep clients inspired and on track
• Build strong relationships that lead to referrals and long-term loyalty

Studio Operations & Administrative Support

• Open and close the studio on weekends with consistency and attention to detail
• Maintain a clean, organized, and inviting environment that reflects our brand values
• Support local marketing efforts, events, and community partnerships
• Professionally manage calls, emails, and scheduling inquiries

What You Bring to the Team

• Sales-First Mindset: You love converting leads and exceeding goals
• Experience in Boutique Fitness: Pilates or group fitness knowledge is a strong plus
• Strong Communication: Confident on the phone, polished in person, and clear in writing
• Tech-Savvy: Comfortable with CRM tools (especially MindBody)
• Solutions-Oriented: Quick thinker with a focus on delivering great client experiences
• People-Person: High energy, approachable, and genuinely passionate about connection
• Weekend Availability: Must be available Saturdays and Sundays from 7/8am2pm, with flexibility for additional shifts

Why Join FitWise?

• Competitive Pay: $20$28/hour based on experience, plus commission opportunities
• Growth Potential: Be part of a supportive, career-focused team
• Fitness Perks: Enjoy complimentary Pilates classes to stay inspired and strong
• Positive Culture: Work in a space where wellness, professionalism, and community thrive

If you're passionate about sales, wellness, and building meaningful relationships, this is your opportunity to make a real impact. Help us grow the FitWise communitywhile growing your own career.

Apply today and bring your energy, expertise, and heart to FitWise Pilates!