Sales Analytics Lead GTM Data & Insights

As a Senior Data Analyst, you will play a crucial role in establishing a center of excellence for analytics and insights within the Go To Market (GTM) organization, reporting directly to the Director of GTM Data and Analytics. You will utilize your expertise in analytics to collaborate with cross-functional teams and develop dashboards, analytical tools, and analyses that provide insights and recommendations to senior company leaders across sales, marketing, product, and customer success.You will support the sales organization through data collection, analysis, and interpretation. This role will involve working closely with sales leadership to identify key performance indicators (KPIs), create data-driven strategies, and provide insights to enhance sales performance. Ensuring the accuracy and reliability of data will be essential for data-informed decision-making.Ideally, you have experience working in fast-paced, rapidly growing organizations, and possess an understanding of sales metrics, processes, and tools. A curious mindset towards the latest AI advancements, coupled with experience using AI/ML technologies, is desired. Additionally, proficiency in building intuitive and robust dashboards and analyses using Tableau, SQL, or Python is expected.Key Responsibilities:Collect and analyze sales data from various sources, including CRM systems and marketing automation platformsDevelop and maintain data models to support sales analysisCreate reports and dashboards to visualize sales data and performanceMonitor and analyze key performance metrics providing insights and recommendations to improve sales performanceCreate and present data-driven insights and recommendations to sales leadership and cross-functional teams, supporting strategic decision-making and driving growthWork with sales teams to identify and address data-related challengesEnsure accurate, actionable, and timely insights by utilizing the latest AI and data synthesis techniquesCollaborate with cross-functional teams, including Sales, Marketing, Finance, and IT, to develop and implement data-driven strategies that drive sales enablement and productivityComfortably handle large datasets, ensuring data accuracy and reliability while drawing meaningful conclusions for the organizationSkills & Attributes:Demonstrated experience leading the build of dashboards and analytical toolsExcellent communication and presentation skillsStrong analytical and problem-solving skillsAbility to work independently and as part of a teamMinimum Requirements:5+ years of experience in data analysis, with a focus on salesStrong proficiency in data analysis tools and techniques, using SQL or Python, and TableauExposure to big data platforms - Snowflake, Redshift, Azure, Matillion, HadoopStrong background in data quality management and analyticsPreferred Qualifications:Direct experience within a SaaS organizationKnowledge of the latest AI and data synthesis techniques for generating insightsExposure to AI, Deep Learning, Neural Networks, NLPKnowledge of Salesforce tools for data cleansing and data quality managementThe base salary range for this position is 100,000 - 156,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.Champion the Customer | Put users first to design great products and experiences.Run Together | Build strong teams that amplify our impact on users.Take the Lead | Disrupt and invent to be the first choice for users.Ack + Own | Take ownership and action to deliver more efficiently to users.Bring Your Self | Bring your best self to build empathy and trust with users.What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.| Put users first to design great products and experiences.Run Together | Build strong teams that amplify our impact on users.Take the Lead | Disrupt and invent to be the first choice for users.Ack + Own | Take ownership and action to deliver more efficiently to users.Bring Your Self | Bring your best self to build empathy and trust with users.What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.Your package may include:Competitive salaryComprehensive benefits package from day oneFlexible work arrangementsGenerous paid vacation timePaid holidays and sick leaveDutonian Wellness Days - scheduled company-wide paid days off in addition to PTOCompany equityESPP (Employee Stock Purchase Program)Retirement or pension planPaid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and rechargePaid volunteer time off - 20 hours per yearCompany-wide hack weeksMental wellness programsEligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our careers site and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.#J-18808-Ljbffr