Sales Agent

Company Description Wholesale Payments, founded in 2007, is one of the nation’s largest privately held merchant services providers, offering credit card processing, POS solutions, and advanced payment technology to clients in retail, restaurants, B2B, and financial services. The company operates from its corporate office in Lubbock, Texas, with additional support teams in Fort Worth, New Braunfels and Dallas, Texas. More than 60 dedicated support staff assist a growing sales force of over 250 representatives nationwide. Wholesale Payments emphasizes reliable service, innovative solutions, and strong sales support to help businesses optimize their payment processing and customer experience.

Role Description The Sales Agent role is a full-time, remote position based in Fort Worth, TX. The Sales Agent will engage with prospective and existing business clients to present Wholesale Payments’ merchant services, including credit card processing, POS solutions, and related technologies. Day-to-day responsibilities include generating leads, conducting sales presentations, explaining product features and pricing, and guiding clients through the onboarding process. The role also involves providing responsive customer service, addressing client questions, coordinating with internal support teams, and maintaining accurate records of sales activities. Sales Agents are expected to build long-term relationships, meet or exceed sales targets, and participate in ongoing training to stay current on products, industry trends, and compliance requirements.

Qualifications

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• Strong Communication skills, including clear verbal and written interactions with clients and internal teams.
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• Demonstrated Customer Service skills, with a focus on responsiveness, problem-solving, and client retention.
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• Proven Sales skills, including prospecting, negotiation, closing deals, and achieving performance targets.
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• Experience or familiarity with Insurance or financial products, and the ability to explain complex offerings in simple terms.
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• Training skills, including the ability to educate clients on payment solutions, POS systems, and best practices.
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• Prior experience in merchant services, financial services, or related sales roles preferred.
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• Comfort working in an on-site environment in Godley, TX, with the ability to collaborate closely with colleagues and clients.
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• High school diploma or equivalent required; additional education in business, finance, or related fields is beneficial.
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• Self-motivated, goal-oriented, and able to manage time and territory efficiently.
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