SALES ADVISOR

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Description

Join the Mike's Bikes Crew as a part time Sales Advisor

We are built around the bike-we're both consummate experts and enthusiastic advocates. We keep it all in perspective with a sense of humor too. Our environment is a fast-paced place that values fresh ideas, creative thinking, and hard work in equal amounts. If you are open to new ideas and excited about participating in an environment where delivering an outstanding customer experience is our guiding principle, check us out. And if you're passionate about bicycles, you'll fit right in.

ABOUT YOU:

Mike's Bikes is hiring friendly and enthusiastic Sales Advisors to connect with customers and share their love of cycling. We're looking for individuals who are eager to create positive experiences for our customers. No matter your level of bike knowledge, if you're energetic and enjoy helping people, we encourage you to apply.

This position will be located at the Mike's Bikes Store in Palo Alto 4233 W Middlefield Rd Palo Alto, CA 94303

WHAT DOES YOUR DAY JOB LOOK LIKE:

• Ask the right questions and listen. We're not just selling bikes; we're matching riders with their ideal riding experience
• Confidently close sales by demonstrating how the right bike will help customers reach their cycling goals.
• Manage and develop relationships using CRM tool
• Ring up sales, help manage inventory, and keep things running smoothly.
• Stay in touch with your customers and build lasting relationships with top-notch service and follow-up… We'll teach you how!!

TRAINING & GROWTH:

Mike's Bikes is always moving, and we love curious minds who are eager to keep learning.

You'll get:

• Daily insights from morning huddles and team coaching
• Access to our online training platform so you can level up your knowledge at your own pace
• Plenty of time each week to learn new skills and stay sharp
• Industry leading CRM training
• Advancement opportunities
• Focused onboarding and dedicated training

WHAT YOU BRING TO THE TABLE

• Adaptable: You thrive in a fast-changing, high-energy environment
• Competitive (in a good way!) and motivated by clear goals
• A problem solver who is energized by helping people
• Physically up for it! Lifting bikes, climbing ladders, and moving around the store is part of the gig
• Comfortable chatting with customers in person and on the phone
• Handy with tools and able to make small adjustments to bikes and gear
• Familiarity with Google Workspace, point of sale (POS) systems, and customer relationship management (CRM) software is a plus!

PERKS:

• Get paid to ride your bike!
• Medical and dental benefits for full-time employees
• Paid time off
• 401(k) plan with company matching
• Tools, training, and a team that's as passionate about bikes as you are

HOURLY RANGE: This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range between $18-$22/hr. plus a potential $250 bi-weekly bonus.

Requirements

LANGUAGE SKILLS: Ability to read and comprehend and explain documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. Effectively communicate, verbally and in writing, in English.

PHYSICAL DEMANDS FOR THE ROLE: The physical demands described here are representative of those that must be met by an employee to successfully perform the overall duties and responsibilities of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the overall duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand, walk, use of hands and fingers, handle, or feel, reach above head with hands and arms, lift, push, climb, stoop, kneel, crouch, and/or crawl, pull, talk and hear. The ability to lift and/or move up to 30 pounds' solo and up to 50 pounds' shoulder to height repetitively throughout the day. Vision may be corrected within normal range. The noise level in the work environment is loud.