Safety Systems Coordinator

Job Title: Safety Systems Coordinator

Reports To: Sr. Safety Product Owner

Location: NJ or NY

Job Type: Full-Time, Monday-Friday, Hybrid

Pay Range: $75-85K

Job Summary:

Reporting to and under the general direction of the Sr. Safety Product Owner, the Safety Systems Coordinator will support the administration, maintenance, and daily operations of the company's safety systems and technology platforms. This position will assist with system training, user support, data management, and reporting while helping drive user adoption and continuous improvement of safety-related applications. The Safety Systems Coordinator will work closely with safety personnel, operational leadership, end users, and technology teams to ensure safety systems are functioning effectively and supporting organizational safety initiatives. This role will serve as a key resource for troubleshooting, process documentation, data analysis, training coordination, and stakeholder support.

Essential Duties and Responsibilities:

Safety Systems Administration

• Assist with the day-to-day administration of safety management systems and related applications.
• Support user account creation, permissions management, and system configuration activities.
• Monitor system functionality and escalate issues to the Safety Systems Manager and technical support teams as needed.
• Perform routine system audits to ensure data integrity and compliance with company standards.

Training & User Support

• Provide first-level support for safety system users across the organization.
• Coordinate and conduct user training sessions and system demonstrations.
• Support onboarding of new users and reinforce best practices for system utilization.

Data Management & Reporting:

• Maintain accurate safety-related records and system data.
• Generate routine reports, dashboards, and performance metrics for safety leadership.
• Assist with analyzing safety data and identifying trends, opportunities, and areas for improvement.
• Support data validation activities and ensure accurate information is available for decision-making.

Stakeholder Engagement:

• Gather feedback from field users, safety personnel, and operational leaders regarding system functionality and process improvements.
• Document business requirements and enhancement requests for review by safety leadership and development teams.
• Assist with testing new system features and updates prior to deployment.
• Help communicate system changes, updates, and enhancements to end users.

Safety Program Support:

• Support initiatives related to DOT compliance, driver qualification files, pre-employment screenings, post-accident screenings, inspections, and other safety programs.
• Assist with maintaining documentation and records required for regulatory compliance.
• Participate in safety meetings, project teams, and continuous improvement efforts.
• Support special projects and other duties as assigned.

Requirements:

• High school diploma or equivalent required; Associate's degree preferred.
• 1-3 years of administrative, operations support, safety, compliance, or technology-related experience.
• Occasional travel may be required to support training, system implementation, user support, and company meetings.
• Basic understanding of safety processes, compliance programs, or transportation operations.
• Intermediate proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Strong written and verbal communication skills.
• Ability to organize, prioritize, and manage multiple tasks effectively.
• Experience working with safety management systems, fleet management systems, or compliance software.
• Familiarity with DOT regulations, driver qualification requirements, vehicle inspections, and safety compliance processes.
• Experience conducting training or supporting end users.
• Experience with reporting tools, dashboards, or data analysis.
• School transportation or commercial transportation industry experience.