Summary
PatientCare EMS is seeking a motivated, hands-on Safety & Operations Coordinator to support our Sioux Falls operation. This entry-level position splits time between the local safety program and day-to-day field operations, helping keep crews, vehicles, and equipment ready to run while building and maintaining the practices that protect our people.
The Coordinator reports jointly to the Sioux Falls Regional Director of Operations and Corporate Risk and Safety Director and serves as the local point person for safety inspections, incident follow-up, and operational readiness. This is an ideal role for an EMS professional or operations-minded individual who wants to grow into a leadership, safety, or risk management career in EMS.
Key Responsibilities
Safety & Risk
- Conduct routine safety inspections of stations, vehicles, and equipment and document findings
- Assist with incident, injury, and vehicle collision reporting; gather initial facts, photos, and statements and route to the Risk and Safety Manager
- Support incident follow-up and return-to-work coordination as directed
- Help deliver safety briefings, toolbox talks, and driver safety education
- Maintain safety records, training rosters, and compliance documentation (OSHA, DOT, company policy)
- Identify hazards and trends and recommend practical corrective actions
- Participate in safety committee meetings and company-wide safety initiatives
Operations Support
- Assist with daily deployment readiness, including unit checks, equipment and supply readiness, and shift start-up and turnover
- Support scheduling, coverage gaps, and real-time operational needs under the direction of the Operations Manager
- Track and follow up on vehicle maintenance, equipment repairs, and supply orders
- Serve as a field resource for crews on operational questions and process issues
- Assist with onboarding and orienting new field employees to local procedures
Qualifications
Required
- High school diploma or equivalent
- Current EMT certification, or eligibility for South Dakota EMT certification, strongly preferred
- Valid driver’s license with an acceptable driving record
- 1+ years of experience in EMS, healthcare, public safety, or an operations/logistics environment
- Proficiency with Microsoft Office and ability to learn new systems (scheduling, fleet, incident reporting)
- Strong organizational skills with clear, accurate documentation habits
- Ability to communicate calmly and professionally with crews, supervisors, and leadership
- Willingness to respond to incidents and scenes, including occasional nights and weekends
Preferred
- OSHA 10/30, CEVO/EVOC instructor, or other safety credentials
- Prior experience with incident investigation, fleet, or logistics
Work Environment
- Mix of office, station, and field environments
- Must be able to lift 50 lbs, stand and walk for extended periods, and work outdoors in all weather
- Occasional driving to stations and incident scenes
- Flexibility required to support time-sensitive operational and safety needs