Responsibilities
- Coordinate and book travel arrangements, hotels, and transportation for drivers attending orientation.
- Arrange travel and lodging accommodations for drivers requiring travel due to breakdowns, repairs, or other business-related needs.
- Scan, upload, and maintain driver, safety, and new hire documentation in DocuWare and other electronic filing systems.
- Assist with maintaining and updating incident and claims tracking logs, ensuring required documentation is obtained and claims remain active until closure.
- Schedule DOT physical examinations and other required medical appointments for driver recertifications.
- Monitor expiring certifications and licenses and update expiration dates in LoadMaster and other company systems.
- Run Motor Vehicle Reports (MVRs) and assist with driver qualification file maintenance.
- Communicate with drivers, vendors, medical providers, and internal departments regarding scheduling, documentation, and compliance requirements.
- Maintain accurate and confidential employee and driver records.
- Generate reports and assist with data entry, tracking, and administrative support functions.
- Support driver retention initiatives by assisting with communication to current drivers regarding events, recognition programs, surveys, meetings, and company announcements.
- Provide overflow phone support for Driver Managers by answering routine questions and directing drivers to the appropriate department when necessary.
- Prepare onboarding packets, orientation materials, and hiring documentation for new driver orientations.
- Perform additional administrative duties and special projects as assigned.
Requirements:
- Live Hyway’s Traits of Reliable, Responsive, Adaptable, Passionate, and Innovative
- Take ownership of your Duty to Communicate all required and relevant information to necessary people, departments, and customers
- Proven ability to solve problems in fast-paced environment
- Proven accuracy in reporting and data entry
- Strong ability to manage multiple tasks with interruption
- Strong written and verbal communication
- Strong time management skills
- Intermediate Word, Excel, and Outlook experience
- Strong collaboration to work as OneHyway
- Critical and broad thinking for the good of the organization
Disclaimer:
This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time.⯠Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.â¯Nothing in this job description is intended to give rise to an employer-employee relationship but not limited to an assumed offer of employment.
Hyway Transportation is an equal opportunity employerâ¯