| Location | Milwaukee, WI |
| Job Type | Part-time |
| Salary | $20–$22 Per Hour |
Description
At SafeHouse, we don't just serve food and drinks; we create immersive experiences. As Milwaukee's iconic spy-themed restaurant and entertainment destination, SafeHouse combines hospitality, mystery, and adventure to deliver unforgettable moments for every guest who walks through our hidden entrance.
We're looking for a Front of House Supervisor who thrives in a fast-paced environment, leads with positivity, and is passionate about creating exceptional guest experiences. This role serves as a key leader on the floor, supporting daily operations, coaching team members, and ensuring every mission is executed with excellence. If you're ready to lead a team of agents and help guests make memories, we'd love to hear from you.
Your Mission Objectives:
Lead the front-of-house team to deliver exceptional, memorable guest experiences that align with the SafeHouse brand.
Foster a positive, energetic, and accountable team culture through coaching, training, and hands-on leadership.
Ensure smooth daily operations by maintaining service standards, staffing efficiency, and operational readiness.
Resolve guest concerns promptly and professionally while creating positive outcomes and lasting impressions.
Support revenue growth through effective floor management, upselling opportunities, and strong guest engagement.
What We’re Looking For:
Previous restaurant, hospitality, or entertainment venue leadership experience with a passion for guest service.
A confident, approachable leader who can motivate teams, provide direction, and lead by example during busy shifts.
Strong communication and problem-solving skills with the ability to think quickly and stay calm under pressure.
Highly organized and detail-oriented, with a commitment to maintaining operational standards and team accountability.
Enthusiasm for the SafeHouse experience, including engaging with guests in a fun, interactive, and immersive environment.
Top Secret Perks:
Room and dining discounts at Marcus Hotels & Resorts
“Two-for-one” movie passes at Marcus Theatres
Paid time off (full time associates) and early wage access
Medical, dental, and vision insurance after 30 days (full time associates)
Company-paid life insurance and 401k with employer match
Career advancement and transfer opportunities within Marcus properties
Join a fun, dynamic team with a shared mission of excellence (and maybe the occasional spy pun)
Job Type: Part Time, Hourly
Wage: $20-$22, Based on Experience
About Us:
A proud part of The Marcus Corporation, SafeHouse Milwaukee has operated undercover for nearly 60 years, crafting unforgettable guest experiences rooted in mystery, fun, and top-secret service. We are “People Pleasing People” and proud to support a team that celebrates individuality and hospitality with flair.
SafeHouse Milwaukee is an Equal Opportunity Employer.