RPO Manager - Light Industrial Staffing
Location: Commerce, GA, In-office 5 days per week
Position Summary
The RPO Program Manager will lead day-to-day delivery of a high-volume direct hire recruitment program supporting a Light Industrial and Skilled Trades client in Commerce, GA. This role owns overall program performance (speed, quality, experience, compliance) and directly manages the on-site/embedded recruiting team aligned to the client. The Program Manager serves as the primary operational partner to client stakeholders, ensuring hiring demand is forecasted, recruiting capacity is right-sized, and results are consistently delivered against agreed SLAs and KPIs.
Key ResponsibilitiesRPO Program & Client Leadership
Own end-to-end delivery of the RPO program for high-volume direct hire roles in Light Industrial and Skilled Trades.
Act as the primary point of contact for client leadership for hiring operations: intake, prioritization, escalations, and reporting.
Drive structured intake and requisition calibration (role requirements, shift details, pay ranges, screening criteria, start-date needs, hiring manager expectations).
Establish and manage service levels (SLAs) and performance metrics (e.g., time-to-fill, submittal-to-interview ratio, offer acceptance, start rate, retention/quality signals).
Provide regular business reviews (weekly/monthly) to communicate pipeline health, risks, and action plans.
Recruiting Delivery (High-Volume Direct Hire)
Ensure consistent execution of sourcing, screening, scheduling, offer coordination, and pre-start engagement to reduce falloff.
Implement and optimize high-throughput workflows for rapid hiring while maintaining compliance and a strong candidate experience.
Partner with client HR/TA and operational leaders to anticipate hiring surges and align recruiting strategy accordingly.
Use data to identify bottlenecks and improve conversion rates across the funnel.
Team Management & Development
Manage, coach, and develop the recruiting team supporting the client.
Set weekly priorities, monitor workload distribution, and ensure coverage aligns with requisition volume and shift needs.
Provide performance expectations, feedback loops, and enablement (scripts, scorecards, sourcing playbooks, process training).
Maintain team accountability to activity, quality, and outcomesnot just volume.
Process, Reporting, and Continuous Improvement
Own program reporting and dashboards; ensure clean requisition and candidate workflow hygiene.
Identify and deploy process improvements to increase speed, reduce time-to-start, and strengthen quality/retention outcomes.
Ensure program adheres to relevant compliance expectations (EEO/OFCCP alignment as applicable, client policies, audit readinesstailor to client).
Required Qualifications
Experience leading high-volume recruiting delivery in Light Industrial and/or Skilled Trades (direct hire environment strongly preferred).
Strong client-facing skills: ability to influence stakeholders, manage expectations, and resolve escalations with professionalism and urgency.
Demonstrated success using recruiting KPIs to diagnose issues and drive measurable improvement.
Comfort operating in fast-changing environments with fluctuating demand (seasonality, surge hiring, multiple shifts).
Preferred Qualifications
Prior RPO experience (embedded or program management).
Experience supporting manufacturing, distribution/warehouse, or high-throughput operations environments.
Familiarity with ATS/CRM workflows, recruiting analytics, and process standardization.
Background coordinating hiring events, on-site hiring days, or multi-position campaigns.
Prior people leadership experience (managing recruiters / recruitment team leads).
Compensation: Competitive base salary depending upon experience, with a bonus component, and full benefits package.
Job Number 8197
#LI-AH1