RPM Specialist

We are seeking a compassionate, organized, and tech-savvy RPM Support Specialist to join our Remote Patient Monitoring team. This position plays an important role in supporting patients who use remote monitoring devices and helping providers proactively manage patient care.

Key Responsibilities

• Monitor patient vital signs and remote monitoring alerts.
• Identify and promptly communicate high-risk alerts or changes in patient condition to providers.
• Educate and assist patients with remote monitoring devices and technology.
• Respond to patient calls and messages and provide timely, compassionate support.
• Enroll eligible patients in the RPM program and ensure appropriate device setup and connectivity.
• Review patient data and support RPM compliance.
• Maintain accurate documentation in the EMR and department tracking systems.
• Collaborate with providers and support staff to address patient needs.

Qualifications

• Medical certification required (CMA, RMA, LPN, or other relevant medical certification).
• High school diploma or GED required.
• Medical office experience preferred.
• Knowledge of medical terminology and medications.
• Strong computer skills, including Microsoft Office and electronic medical records.
• Excellent communication, organization, problem-solving, and time-management skills.
• Ability to work independently while effectively collaborating with a healthcare team.
• Reliable broadband internet connection for remote work.

• Ability to travel as needed for RPM patient support. Must reside in Florida. 

Our Mission

We create a nurturing healthcare experience, empowering patients through a physician-led ecosystem built on Science, Technology, Faith, and Compassion.If you are passionate about patient care and excited to use technology to make a meaningful difference in patients' lives, we invite you to apply!